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Overnight Front Desk Jobs in Minnesota

Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla At Pelican Rapids, MN, United States

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include ...

Overnight Front Desk Receptionist
By Four Seasons At , Chicago, Il
Good problem solving ability and proficiency in Hotel property management systems .
The person we seek must have excellent interpersonal and verbal skills.
Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must.
Requires attention to detail and problem solving skills, as well as a passion for customer service
A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off.
Strong command of the English language

"Be the face of our business and join our team as an Overnight Front Desk Agent! Enjoy a unique work schedule and the opportunity to make a difference in our guests' stay."

Overview The Overnight Front Desk position is responsible for providing excellent customer service and ensuring the safety and security of guests and staff during the overnight shift. This position requires a high level of professionalism and the ability to handle a variety of tasks. Detailed Job Description

The Overnight Front Desk position is responsible for providing excellent customer service and ensuring the safety and security of guests and staff during the overnight shift. This position requires a high level of professionalism and the ability to handle a variety of tasks. Responsibilities include, but are not limited to:

• Greeting guests and providing information about the hotel and its services
• Answering phones and responding to guest inquiries
• Monitoring the lobby and other public areas for suspicious activity
• Assisting guests with check-in and check-out procedures
• Processing payments and issuing receipts
• Maintaining a clean and orderly front desk area
• Assisting with other duties as needed
Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to work overnight shifts
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting is preferred
• Ability to pass a background check
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting is preferred
Job Responsibilities
• Greeting guests and providing information about the hotel and its services
• Answering phones and responding to guest inquiries
• Monitoring the lobby and other public areas for suspicious activity
• Assisting guests with check-in and check-out procedures
• Processing payments and issuing receipts
• Maintaining a clean and orderly front desk area
• Assisting with other duties as needed