Overnight Customer Experience Representative Jobs in Georgia , Employment

Are you looking for an exciting opportunity to make a difference in the lives of customers? We are looking for an Overnight Customer Experience Representative to join our team and provide exceptional customer service! You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview The Overnight Customer Experience Representative is responsible for providing excellent customer service to customers who call in or visit the store during the overnight hours. This position requires a person who is able to work independently and is comfortable working in a fast-paced environment. Detailed Job Description The Overnight Customer Experience Representative is responsible for providing excellent customer service to customers who call in or visit the store during the overnight hours. This position requires a person who is able to work independently and is comfortable working in a fast-paced environment. The Overnight Customer Experience Representative will be responsible for answering customer inquiries, resolving customer issues, and providing general customer service. The Overnight Customer Experience Representative will also be responsible for maintaining a clean and organized store, stocking shelves, and helping to ensure that the store is running smoothly. Job Skills Required

• Excellent customer service skills

• Ability to work independently

• Ability to work in a fast-paced environment

• Ability to multitask

• Excellent communication skills

• Ability to troubleshoot customer issues

• Knowledge of store policies and procedures

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Ability to work overnight shifts

• Ability to stand for long periods of time

Job Knowledge

• Knowledge of store policies and procedures

• Knowledge of customer service best practices

• Knowledge of product lines and services

Job Experience

• Previous customer service experience

• Previous retail experience

Job Responsibilities

• Answer customer inquiries and resolve customer issues

• Provide general customer service

• Maintain a clean and organized store

• Stock shelves

• Help ensure that the store is running smoothly