Outside Property Claim Representative
By The Travelers Companies, Inc. At , Columbus, 43211, Oh $60,700 - $100,200 a year
Organizational and time management skills- Advanced
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Manages file inventory to ensure timely resolution of cases.
Identifies and refers claims with Major Case Unit exposure to the manager.
May provides mentoring and coaching to less experienced claim professionals.
Sr Property Claim Rep
By Westfield Insurance At , Westfield Center, 44251, Oh
Experience using a claims management system e.g. Guidewire or diary management system to accurately document file activities.
Customer Service - Ensures customer service excellence. Responsible for the customer and agent experience associated with assigned claims.
5 or more years’ experience adjusting property claims.
Experience negotiating claims and handling conflict.
Experience using Xactimate or other property estimating software.
Strong verbal, written, and interpersonal communication skills with the ability to interact with all levels of the company.
Property Claim Representative Jobs
By Ohio Mutual Insurance Company At , Bucyrus, 44820, Oh
Have a college degree or equivalent work experience.
Two years of previous claims experience.
Have strong written and oral communications skills.
Have strong investigation, reasoning, and listening skills.
Have a high level of organizational and decision-making skills.
Experience using claims programs and technology such as Hover, Ladder Now, Eagle View, and Xactimate to write estimates.
Outside Property Claim Representative Trainee
By The Travelers Companies, Inc. At , Columbus, Oh $48,500 - $80,000 a year
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Manages file inventory to ensure timely resolution of cases.
Identifies and refers claims with Major Case Unit exposure to the manager.
Bachelor’s Degree preferred or a minimum of two years of work OR customer service related experience preferred.
Verbal and written communication skills –Intermediate
Outside Property Unit Manager
By The Travelers Companies, Inc. At , Louisville, Ky $91,400 - $150,900 a year
Proactive recruitment of talent; work with management establishing and implementing a strategic staffing strategy.
Work with management to develop and implement effective training, performance development and succession planning.
Develop and execute a strategic file management plan that achieves optimal file resolution and business results.
Effective retention planning; proactively manage and respond to turnover.
Review new notices, ensuring claims are assigned to staff with appropriate skill sets.
Implement strategies and initiatives to improve file quality, customer service and manage costs.