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Operations Support Supervisor Jobs in Arkansas

Supervisor, Global Operations Support
By NBCUniversal At United States
Minimum of 1+ years track record of effective vendor and offshore management.
Extensive experience, understanding and knowledge of digital product and distribution systems, standards, and processes
Minimum of 3-4 years’ experience in Digital Operations; leading a support team to effective issue resolution
Minimum of 1+ years of experience working with Conviva.
Minimum of 2 years’ experience with QOE and QOS monitoring for OTT platforms.
Minimum of 1+ years’ experience leading a support team to effective issue resolution
Supervisor, Hcs Operations Support
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
2+ years’ experience in an administrative support role in healthcare, Medical Assistant
Strong analytic and problem-solving abilities
1+ years of supervisory experience
3+ years’ experience in an administrative support role in healthcare, Medical Assistant preferred.
Works closely with members, providers, regulators, and Molina departments to resolve issues and concerns.
Supervisor, Support- #1492 Jobs
By Bullhorn At United States
You have exceptional organizational, time management and multi-tasking skills
Effectively servicing client management escalations in line with accepted best practices and processes, collaborating with other departments on necessary next steps
You have 2+ years experience leading remote teams ideally in a customer or technical support setting
Owning critical Pay & Bill escalation experience and collaborating with Tier 2 and Tier 3 leadership for immediate resolution
You are an effective communicator with the ability to manage and implement change in a dynamic environment
You have the ability to empathize with customers and convey confidence, displaying superb listening skills, and verbal and written communication skills

Are you looking for an exciting opportunity to lead a team and make a difference? We are seeking an Operations Support Supervisor to join our team and help us achieve our mission. You will be responsible for overseeing the daily operations of our organization, ensuring that all tasks are completed in a timely and efficient manner. You will also be responsible for training and developing staff, managing budgets, and providing excellent customer service. If you are a motivated leader with a passion for excellence, we want to hear from you!

An Operations Support Supervisor is responsible for overseeing the day-to-day operations of a business or organization. They are responsible for ensuring that all operations run smoothly and efficiently, and that customer service is of the highest quality. They also manage staff, coordinate activities, and ensure that all tasks are completed on time and within budget. To become an Operations Support Supervisor, you will need to have a combination of education, experience, and skills. A bachelor's degree in business, management, or a related field is typically required. Previous experience in a supervisory role is also beneficial. Additionally, you should have strong leadership, organizational, and problem-solving skills.

Operations Support Supervisor skills required for your resume and career include:

• Leadership: The ability to lead and motivate a team to achieve desired results.
• Communication: The ability to communicate effectively with staff, customers, and other stakeholders.
• Problem-solving: The ability to identify and resolve problems quickly and efficiently.
• Organizational: The ability to manage multiple tasks and prioritize effectively.
• Technical: The ability to use computer systems and software to manage operations.
• Customer service: The ability to provide excellent customer service and ensure customer satisfaction.

Operations Support Supervisor knowledge for your resume and career include:

• Knowledge of business operations and processes.
• Knowledge of customer service principles and practices.
• Knowledge of relevant laws and regulations.
• Knowledge of budgeting and financial management.
• Knowledge of safety and security procedures.
• Knowledge of computer systems and software.

Operations Support Supervisor responsibilities for your resume and career include:

• Overseeing day-to-day operations of the business or organization.
• Managing staff and coordinating activities.
• Ensuring customer service is of the highest quality.
• Ensuring tasks are completed on time and within budget.
• Developing and implementing operational policies and procedures.
• Monitoring performance and providing feedback.
• Identifying and resolving operational issues.
• Ensuring compliance with relevant laws and regulations.

Operations Support Supervisor experience for your resume and career include:

• Previous experience in a supervisory role.
• Experience in customer service.
• Experience in budgeting and financial management.
• Experience in developing and implementing operational policies and procedures.
• Experience in monitoring performance and providing feedback.
• Experience in identifying and resolving operational issues.

Operations Support Supervisor qualifications for your resume and career include:

• Bachelor’s degree in business, management, or a related field.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Proficiency in computer systems and software.

Operations Support Supervisor educations for your resume and career include:

• Bachelor’s degree in business, management, or a related field.
• Professional certifications in operations management or related fields.
• Courses in customer service, budgeting, and financial management.
• Courses in safety and security procedures.
• Courses in computer systems and software.

Tools that help Operations Support Supervisor work better include:

• Project management software: To help manage tasks and prioritize effectively.
• Customer relationship management (CRM) software: To help manage customer relationships and ensure customer satisfaction.
• Financial management software: To help manage budgets and financial operations.
• Time tracking software: To help monitor performance and ensure tasks are completed on time.
• Security software: To help ensure compliance with relevant laws and regulations.

Good tips to help Operations Support Supervisor do more effectively include:

• Develop and implement operational policies and procedures.
• Monitor performance and provide feedback to staff.
• Identify and resolve operational issues quickly and efficiently.
• Ensure customer service is of the highest quality.
• Ensure tasks are completed on time and within budget.
• Stay up to date with relevant laws and regulations.

Common Operations Support Supervisor interview questions include:

• What experience do you have in operations management?
• How would you handle a difficult customer situation?
• What strategies do you use to motivate staff?
• How do you ensure tasks are completed on time and within budget?
• What methods do you use to identify and resolve operational issues?
• How do you ensure compliance with relevant laws and regulations?