Director Operations Jobs
By Magellan Health At , Boise, 83706, Id From $93,955 a year
Employs key metrics and an active management approach to ensure productivity and quality.
Performs other duties as assigned by management.
Develops and manages quality of work and execution of standards.
Works in a highly matrixed organization and collaborates with other departments supporting business requirements and operational needs.
License and Certifications - Required
License and Certifications - Preferred

Are you an experienced Operations Support Director looking to take your career to the next level? We are looking for a dynamic leader to join our team and help us reach our goals. You will be responsible for developing and implementing strategies to ensure operational excellence and customer satisfaction. If you have a passion for problem-solving and a drive to succeed, this is the perfect opportunity for you!

Overview:

The Operations Support Director is responsible for providing leadership and direction to the operations support team. This individual will be responsible for developing and implementing strategies to ensure the efficient and effective delivery of services to the organization. They will also be responsible for managing the day-to-day operations of the team, as well as providing guidance and support to the team members.

Detailed Job Description:

The Operations Support Director will be responsible for leading the operations support team in the development and implementation of strategies to ensure the efficient and effective delivery of services to the organization. This individual will be responsible for managing the day-to-day operations of the team, as well as providing guidance and support to the team members. The Operations Support Director will also be responsible for developing and maintaining relationships with internal and external stakeholders, as well as ensuring that the team is meeting its goals and objectives.

What is Operations Support Director Job Skills Required?

• Leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to manage multiple projects and tasks simultaneously
• Knowledge of operations support processes and procedures
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of data analysis and reporting
• Knowledge of budgeting and financial management

What is Operations Support Director Job Qualifications?

• Bachelor’s degree in business, operations, or a related field
• 5+ years of experience in operations support or a related field
• Proven track record of successful project management
• Experience in customer service and/or operations support
• Experience in data analysis and reporting
• Experience in budgeting and financial management

What is Operations Support Director Job Knowledge?

• Knowledge of operations support processes and procedures
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of data analysis and reporting
• Knowledge of budgeting and financial management

What is Operations Support Director Job Experience?

• 5+ years of experience in operations support or a related field
• Proven track record of successful project management
• Experience in customer service and/or operations support
• Experience in data analysis and reporting
• Experience in budgeting and financial management

What is Operations Support Director Job Responsibilities?

• Develop and implement strategies to ensure the efficient and effective delivery of services to the organization
• Manage the day-to-day operations of the team
• Provide guidance and support to the