Temporary Operations Reporting Analyst-Remote
By TTEC At , Englewood, Co $25 - $30 an hour
Communicate and partner with workforce management for real-time tagging and corrections.
Coach and support operation leaders with administrative tasks inclusive of attendance, routing and escalation management.
Minimum 1-year experience in a support role
Must be knowledgeable in Microsoft Excel, Word and Office applications
High Analytical skills to identify trends, outliers, and performance behaviors
Experience in utilizing Zoom, Microsoft Teams and Outlook

Are you looking for an exciting opportunity to use your analytical skills to help drive business decisions? We are looking for an Operations Reporting Analyst to join our team and help us make data-driven decisions. You will be responsible for creating and maintaining reports, analyzing data, and providing insights to help us make informed decisions. If you are passionate about data and have a knack for problem-solving, this could be the perfect job for you!

Overview An Operations Reporting Analyst is responsible for collecting, analyzing, and reporting on operational data to support the organization’s strategic objectives. They are responsible for developing and maintaining operational reports, dashboards, and other data visualizations to provide insights into the organization’s performance. Detailed Job Description Operations Reporting Analysts are responsible for collecting, analyzing, and reporting on operational data to support the organization’s strategic objectives. They are responsible for developing and maintaining operational reports, dashboards, and other data visualizations to provide insights into the organization’s performance. They must have a strong understanding of the organization’s data and be able to interpret and communicate the results of their analysis. They must be able to identify trends and anomalies in the data and provide recommendations for improvement. Job Skills Required
• Strong analytical and problem-solving skills
• Ability to interpret and communicate data
• Knowledge of data visualization tools
• Knowledge of database management systems
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in a related field
• 3+ years of experience in data analysis and reporting
• Proficiency in Microsoft Excel and other data analysis tools
• Knowledge of SQL and other database management systems
• Knowledge of data visualization tools
Job Knowledge
• Knowledge of data analysis techniques
• Knowledge of database management systems
• Knowledge of data visualization tools
• Knowledge of business intelligence tools
• Knowledge of data warehousing
Job Experience
• 3+ years of experience in data analysis and reporting
• Experience with data visualization tools
• Experience with database management systems
• Experience with business intelligence tools
• Experience with data warehousing
Job Responsibilities
• Collect and analyze operational data to identify trends and anomalies
• Develop and maintain operational reports, dashboards, and other data visualizations
• Interpret and communicate the results of data analysis
• Identify opportunities for improvement and provide recommendations
• Monitor and maintain data accuracy and integrity
• Work with stakeholders to ensure data accuracy and integrity
• Develop and maintain data quality standards and processes