Customer Service Representative, Pt 1St Shift
By Holiday Stationstores At Missouri, United States
Thinking quickly and offering suggestions
Retail and customer service experience
Sales associate or cashiering experience
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Work With Fun, Motivated People
401K With a Competitive Company Match

Are you looking for a job that will challenge and reward you? We are looking for an Opening Shift Customer Service Representative to join our team! You will be the first point of contact for our customers and will be responsible for providing exceptional customer service. If you are an enthusiastic and motivated individual, this is the perfect opportunity for you!

What is Opening Shift Customer Service Representative Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong problem-solving skills
• Excellent communication skills
• Proficiency in computer applications
• Ability to work independently and as part of a team

What is Opening Shift Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Opening Shift Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Opening Shift Customer Service Representative Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software, databases and tools

What is Opening Shift Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in the database
• Identify and escalate priority issues