Onsite service representative Jobs in Nebraska , Employment

Are you looking for an exciting opportunity to provide onsite customer service? We are looking for an Onsite Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

An Onsite Service Representative is responsible for providing customer service and technical support to customers onsite. They are responsible for troubleshooting and resolving customer issues, providing product information, and ensuring customer satisfaction.

What is Onsite service representative Skill Requirements?

• Excellent customer service and communication skills

• Technical aptitude and troubleshooting skills

• Ability to work independently and as part of a team

• Ability to multitask and prioritize tasks

• Knowledge of computer hardware and software

What is Onsite service representative Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Technical certifications or training in computer hardware and software

What is Onsite service representative Knowledge?

• Knowledge of computer hardware and software

• Knowledge of customer service principles and practices

• Knowledge of troubleshooting techniques

• Knowledge of product information and specifications

What is Onsite service representative Experience?

• Previous customer service experience

• Previous experience in a technical support role

What is Onsite service representative Responsibilities?

• Provide customer service and technical support to customers onsite

• Troubleshoot and resolve customer issues

• Provide product information and ensure customer satisfaction

• Maintain customer records and update customer information

• Monitor customer feedback and provide feedback to management