Business Analyst (Onsite) Jobs
By TM Floyd & Company (TMF) At Columbia, South Carolina Metropolitan Area, United States
5 years of experience with:
Gathering and documenting business rules, requirements, and processes
Ability to gather business rules, requirements, and processes by interviewing business users and stakeholders and mining from documents
Communicate with business owners, vendor analysts, and testers
Analyze business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
Assist in the business process redesign and documentation as needed for new technology

Are you looking for an exciting opportunity to represent a leading company and make a difference in the lives of customers? We are looking for an Onsite Representative to join our team and provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer issues, and providing a positive customer experience. If you are a motivated individual with excellent communication and problem-solving skills, this could be the perfect job for you!

An Onsite Representative is a customer service professional who works on-site at a company or organization to provide customer service and support. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services.

What is Onsite Representative Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and problem solve
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer systems and applications
• Knowledge of relevant products and services

What is Onsite Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer systems and applications

What is Onsite Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of computer systems and applications

What is Onsite Representative Experience?

• Previous customer service experience
• Experience working with customers in a professional setting

What is Onsite Representative Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Provide information about products and services
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow