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Office 365 Concierge Ambassador Jobs in Pennsylvania

Admin Assistant (Office 365) Jobs
By Infosoft, Inc. At Malvern, PA, United States
The broad scope of tasks and accountabilities within one functional area needs to be managed by the senior experienced incumbent.
Assist in the Workout group for SFS COF, with specific emphasis on all day-to-day functional specific operations, and applies IT systems.
Prepares specialized routine reports and correspondence, and/or statistics.
Maintains recordsandfiling systems; types and/or enters data into computer systems, including Office applications or specialized software packages.
Completes and update routine reports and update CMS systems and document storage file electronically as the need of the department required.
Performs the administration of programs, projects, and/or processes specific to the organization unit served.

Are you passionate about helping people get the most out of Office 365? We are looking for an Office 365 Concierge Ambassador to join our team and provide exceptional customer service to our users. As an Office 365 Concierge Ambassador, you will be responsible for providing personalized support and guidance to our customers, helping them to maximize their Office 365 experience. If you are a customer service expert with a passion for technology, this is the perfect opportunity for you!

Overview:

The Office 365 Concierge Ambassador is responsible for providing customer service and technical support to Office 365 customers. The Ambassador will be the primary point of contact for customers and will be responsible for providing assistance with product setup, troubleshooting, and answering customer inquiries.

Detailed Job Description:

The Office 365 Concierge Ambassador will be responsible for providing customer service and technical support to Office 365 customers. The Ambassador will be the primary point of contact for customers and will be responsible for providing assistance with product setup, troubleshooting, and answering customer inquiries. The Ambassador will also be responsible for providing product demonstrations and training to customers, as well as providing feedback to the Office 365 team on customer experiences.

What is Office 365 Concierge Ambassador Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of Office 365 products and services
• Ability to provide product demonstrations and training
• Ability to provide feedback to the Office 365 team

What is Office 365 Concierge Ambassador Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of customer service experience
• At least one year of experience with Office 365 products and services

What is Office 365 Concierge Ambassador Job Knowledge?

• Knowledge of Office 365 products and services
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Office 365 Concierge Ambassador Job Experience?

• At least two years of customer service experience
• At least one year of experience with Office 365 products and services

What is Office 365 Concierge Ambassador Job Responsibilities?

• Provide customer service and technical support to Office 365 customers
• Troubleshoot technical issues
• Provide product demonstrations and training
• Provide feedback to the Office 365 team on customer experiences