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WAH Mortgage Customer Service Represntative Jobs in Nebraska

Um Administrative Coordinator- Medicare- Wah Mon-Fri 9Am-6Pm Est
By Humana At , Lancaster, 29720, Sc
Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
1+ years administrative or customer service experience
Excellent verbal and written communication skills
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Proven experience working with tight deadlines/timeframe in an ever changing environment
Proficient and/or experience with medical terminology and/or ICD-10 codes

Are you looking for an exciting opportunity to provide exceptional customer service while working from the comfort of your own home? We are looking for a WAH Mortgage Customer Service Representative to join our team and help us provide our customers with the best service possible. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information and advice. If you have excellent communication skills, a passion for helping others, and a desire to work from home, this could be the perfect job for you!

Overview:

A WAH Mortgage Customer Service Representative is responsible for providing excellent customer service to clients and potential clients. They are the first point of contact for customers and must be able to answer questions, provide information, and help customers with their mortgage needs.

Detailed Job Description:

The WAH Mortgage Customer Service Representative is responsible for providing excellent customer service to clients and potential clients. They are the first point of contact for customers and must be able to answer questions, provide information, and help customers with their mortgage needs. The Customer Service Representative must be able to handle customer inquiries, provide accurate information, and be able to resolve customer issues. They must also be able to provide support to other departments, such as sales and marketing.

What is WAH Mortgage Customer Service Represntative Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of mortgage products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of office procedures

What is WAH Mortgage Customer Service Represntative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of mortgage products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of office procedures

What is WAH Mortgage Customer Service Represntative Knowledge?

• Knowledge of mortgage products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of office procedures

What is WAH Mortgage Customer Service Represntative Experience?

• Previous customer service experience
• Experience in the mortgage industry

What is WAH Mortgage Customer Service Represntative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Assist customers with their mortgage needs
• Assist other departments, such as sales and marketing
• Maintain customer records and files
• Follow up with customers to ensure satisfaction
• Resolve customer issues and complaints