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Member Success Jobs

Member Success Specialist Jobs
By Helia Care, Inc. At Scottsdale, AZ, United States
Prior experience in a customer-facing role, preferably in customer success or account management.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Collaborating closely with internal teams, including sales, product, and support, to ensure a seamless customer experience.
Excellent written and verbal communication skills to effectively engage with customers.
Strong customer-centric mindset and a passion for delivering exceptional customer experiences.
Knowledge of the healthcare industry and familiarity with healthcare systems and processes.
Program Manager, Member Success (Scientific-Non-Profit)
By The Choice, Inc. At Washington, DC, United States
6+ years of experience with a bachelor's degree or equivalent experience in customer/member support/success, sales, business development or account management.
2-4 years of project management experience, including working on simultaneous projects.
Demonstrated program and project management skills and success in leading activities to successful completion.
Excellent written and verbal communication skills and the ability to communicate easily and effectively with both internal and external audiences.
Strong computer skills including word processing, spreadsheet, and data analysis software.
Self-motivated, willing and able to assume additional responsibilities on short notice.
Member Success Coordinator Jobs
By Honey Homes At United States
Background in customer success, property management, or home services experience
Experience at a fast-growing operationally-heavy startup, not just internet-only companies
Some personal, relevant experience around home ownership or home maintenance
You have exposure to home ownership challenges. Some personal, relevant experience around home ownership or home maintenance.
You can learn more about the benefits of a Honey Homes membership here.
Support the development, implementation, and testing of product solutions aimed at increasing member delight and workflow efficiency / automation
Team Manager, Member Success & Growth
By Chapter At United States
Excellent management skills, with an ability to empower employees and developing high performing teams
Chapter Offers All Employees the Following Benefits and Perks:
2+ years of experience in managing and growing a Customer Support or Care Navigation team
Experience at a high-growth (health-) tech company
Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), and OneMedical (concierge medicine) to prioritize your well-being.
Overall Member Experience and Journey Continuous Improvement:
Member Success Associate Jobs
By NYSHEX At New York, United States
Excellent written and verbal communication skills; experience presenting to external stakeholders
Support the Member Success Managers in creating and iterating on Standard Operating Procedures with carriers
Help prepare for Monthly and/or Quarterly Business Reviews focused on identifying opportunities to improve our Members experience and contract fulfillment
Partner with the NYSHEX product & engineering teams to continually enhance our technology offerings
Direct experience in ocean containerized shipping
Familiarity with NYSHEX product offerings
Business Operations, Senior Associate - Member & Customer Success
By LinkedIn At San Francisco, CA, United States
Bring clear thinking and excellent problem-solving skills to a range of challenging business questions
Cultivate relationships with cross-functional teams such as Product, Engineering, Go-to-market Operations, Marketing, Finance, and Sales
4+ years of experience in strategy consulting, investment banking or a strategy-related role with exposure to technology driven businesses
Highly analytical: experience decomposing and solving real world business problems, ideally building/using advanced Excel models. SQL a plus
Effective communications: Excellent communication skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Deliver strategic projects for our leadership that provide key business insights for high-priority initiatives
Member Success Manager (Sales)
By Kiln At Provo, UT, United States
Customer service and/or sales, and events management experience a plus
Drive growth and promotion of Kiln-provided service offerings
Trouble-shoot member-related issues to ensure a friction-free member experience
Assist the Member Experience person with set-up and breakdown of events
Manage new member onboarding and site induction
Must have strong verbal and written communication skills
Member Success Operations Manager, Workforce & Capacity
By Carrot Fertility At United States
5+ years of experience in capacity planning or demand and supply management for a contact center with 100+ employees
Advanced Excel skills and the ability to manipulate and model large sets of data
Experience managing WFM software or tools (e.g., Tymeshift)
Excellent written, verbal, and presentation skills
Ability to independently manage multiple tasks for multiple groups and work reliably in time-sensitive situations
Experience working closely with senior support leaders, prior exposure to high-growth, fast-paced work environments
Member Success Manager Jobs
By Chief At United States
Identify and share member insights helping shape the direction of Chief member offerings to support member value realization
Maintaining comprehensive knowledge of Chief’s services, products, and network
Possess excellent written and verbal communication skills
Experience as an early member of a startup team with exciting early traction
Opportunity to create and attend inspiring experiences and events with leaders of the industry
Wellness, Work from home and Learning Stipends
Associate Member Success Specialist
By Going At United States
1+ years of customer support experience, preferably in a B2C space.
You have excellent written and verbal communication skills.
Experience and enthusiasm for doing mobile app customer support.
Experience doing customer support in the travel industry.
100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
Continuing education & development reimbursement
Partner Success Coordinator, Member Communications
By GovX At San Diego, CA, United States
Excellent organizational and time management skills.
Team player with strong written and verbal communication skills.
Experience with Google Analytics or a similar web analytics platform.
Track A/B tests and promotions that succeed in email and homepage.
Test algorithms and segmenting audiences to improve customer engagement and profitability.
Upgrade email templates using personalization, copy, and advanced features.
Member Success Coordinator - Remote | Wfh
By Get It Recruit - Finance At New York, NY, United States

We are a growing company dedicated to the success of our clients. We understand that our team's development is essential to achieving this goal, so we empower each employee to channel their drive and ...

Member Success Jobs
By Honey Homes At United States
5+ years of customer success, property management, or home services experience
Experience at a fast-growing operationally-heavy startup, not just internet-only companies
Some personal, relevant experience around home ownership or home maintenance
Early employee experience a big plus - do you love building?
You’re analytical.You let data win arguments. You are a data-first problem solver with excellent Excel / data analysis skills.
You have exposure to home ownership challenges. Some personal, relevant experience around home ownership or home maintenance.