Member Customer Service Representative Iii Jobs in Pennsylvania

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.

Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.

Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.

Previous experience in customer service, insurance, or a related field is preferred.

Strong customer service orientation and a genuine desire to assist and support customers.

Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.

Ability to work from home with a private quiet workspace.

Strong interpersonal and organizational skills in a fast-paced environment

Excellent oral and written communications skills

Medicare knowledge is strongly preferred.

Call Center Experience is strongly preferred.

Prior experience with and demonstrated proficiency in Microsoft Office Products is strongly preferred.