Member Advisor Jobs

2 years benefit investigation experience, ability to navigate and interpret health insurance coverage

Education relating to Program eligibility and any other assistance they may need.

Conduct benefit verification, obtain insurance determinations, and qualify income to ensure

2 years of experience providing patient support and resolution by phone

In depth understanding of pharmacy benefit coverage

2 years of experience interacting with patients and healthcare providers

Travel agent certification and/or experience in travel sales a plus.

Have at least 1 year experience in customer service field

Knowledge of geography and travel trends

Greeting and assisting clients and members and providing assistance with travel packages, including air, car, and hotel bookings

Selling travel tools to enhance client’s trip, such as maps and tour books

Ordering and stocking travel store supplies

Travel agent certification and/or experience in travel sales a plus.

Have at least 1 year experience in customer service field

Knowledge of geography and travel trends

have at least 1 year experience in customer service field

knowledge of geography and travel trends

Greeting and assisting clients and members and providing assistance with travel packages, including air, car, and hotel bookings

Ability to establish and maintain positive working relationship with management, peers, employees, and vendors

Resolves problems or discrepancies concerning member accounts and transitions between responsibilities effectively and efficiently to meet the needs of the members.

Maintains supportive communication with supervisor and team members, reports problems, developments, changes, and other important information regarding responsibilities.

Shares opportunities for improvement with appropriate managers. Performs on-going self-evaluation.

Excellent communications skills (both oral and written)

Professional appearance and demeanor, good interpersonal relations skills, and positive and optimistic outlook