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Medical Telephone Receptionsist Jobs in Missouri

Telephone Operator Jobs
By Saint Luke's Health System At Kansas City, MO, United States
Answers inbound calls to the switchboard distributing the calls to the appropriate department or individual.
Responsible for calling medical professionals in a timely manner to respond to emergency needs.
Provides helpful information to internal and external callers. Maintains detailed documentation in the appropriate communication logs.
Monitors alerts and alarms and notifying appropriate departments or individuals when required.
Assists with mentoring and training of new employees.
The best place to get care. The best place to give care

Are you looking for a job that combines your medical knowledge with your customer service skills? We are looking for a Medical Telephone Receptionsist to join our team! You will be responsible for answering incoming calls, scheduling appointments, and providing excellent customer service. If you are looking for an exciting and rewarding career, this is the job for you!

Overview:

Medical Telephone Receptionsists are responsible for answering incoming calls from patients and other healthcare professionals, scheduling appointments, and providing general information about the medical practice. They must be able to handle a high volume of calls in a professional and courteous manner.

Detailed Job Description:

Medical Telephone Receptionsists are responsible for answering incoming calls from patients and other healthcare professionals, scheduling appointments, and providing general information about the medical practice. They must be able to handle a high volume of calls in a professional and courteous manner. They must be able to accurately document patient information, answer questions, and provide general information about the practice. They must also be able to handle multiple tasks simultaneously and be able to work in a fast-paced environment.

What is Medical Telephone Receptionsist Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize
• Knowledge of medical terminology
• Knowledge of medical office procedures
• Proficiency in computer software programs
• Ability to work independently
• Ability to handle confidential information

What is Medical Telephone Receptionsist Job Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of medical office procedures
• Proficiency in computer software programs

What is Medical Telephone Receptionsist Job Knowledge?

• Knowledge of medical terminology
• Knowledge of medical office procedures
• Knowledge of HIPAA regulations
• Knowledge of insurance policies and procedures

What is Medical Telephone Receptionsist Job Experience?

• Previous experience in a medical office setting
• Previous experience with customer service
• Previous experience with scheduling appointments

What is Medical Telephone Receptionsist Job Responsibilities?

• Answering incoming calls from patients and other healthcare professionals
• Scheduling appointments
• Providing general information about the medical practice
• Accurately documenting patient information
• Answering questions
• Handling multiple tasks simultaneously
• Working in a fast-paced environment
• Maintaining confidentiality of patient information