Patient Service Representative, Crossville Medical Group-Fairfield Glade
By Covenant Health At Fairfield Glade, TN, United States
Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
May answer telephone calls and route accordingly.
Receives and records changes in patient information.
Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
Responsible for scheduling appointments for return visits and end of day procedures and balancing.