Medical Appointment Scheduler (Remote)
By SonicJobs At Minneapolis, MN, United States
Working independently once working from home.
Some type of healthcare experience (area of study/volunteer/previous work). Medical terminology is used throughout this role and needs to be learned.
Will work onsite for 6 weeks of training and then be able to work remotely
The Scheduling Rep will be responsible to taking inbound calls within contact center environment.
Patients will be calling to schedule an appointment at one of the 50+ clinic locations.
Call will range from complex and intense to simple and standard appointment scheduling.

Are you looking for a job that allows you to make a real difference in people's lives? We are looking for a Medical Appointment Setter to join our team and help us provide quality healthcare to our patients. You will be responsible for scheduling appointments, verifying insurance coverage, and providing excellent customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Medical Appointment Setters are responsible for scheduling patient appointments with medical professionals. They must be able to effectively communicate with patients, medical staff, and insurance companies to ensure that appointments are scheduled in a timely manner. They must also be able to handle customer service inquiries and provide accurate information to patients.

Detailed Job Description:

Medical Appointment Setters are responsible for scheduling patient appointments with medical professionals. They must be able to effectively communicate with patients, medical staff, and insurance companies to ensure that appointments are scheduled in a timely manner. They must also be able to handle customer service inquiries and provide accurate information to patients. They must be able to accurately enter patient information into the computer system and ensure that all patient information is up to date. They must also be able to handle any scheduling conflicts that may arise.

What is Medical Appointment Setter Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to work independently
• Computer proficiency

What is Medical Appointment Setter Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to work independently
• Computer proficiency

What is Medical Appointment Setter Knowledge?

• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Knowledge of scheduling software
• Knowledge of HIPAA regulations

What is Medical Appointment Setter Experience?

• Previous experience in a medical office setting
• Previous experience in customer service

What is Medical Appointment Setter Responsibilities?

• Schedule patient appointments with medical professionals
• Communicate with patients, medical staff, and insurance companies
• Enter patient information into the computer system
• Handle customer service inquiries
• Handle any scheduling conflicts that may arise
• Ensure that all patient information is up to date