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Nh Medicaid Customer Service Representative Jobs in Tennessee

Cna-Nh Jobs
By Covenant Health At Tazewell, TN, United States
Demonstrates knowledge and competency in providing for age-specific needs of the population served.
Demonstrates ability to perform skills on C.N.A. checklist.
Take and record temperature, pulse, respiration rates, blood pressures, weights, heights, and intake-output measurements.
Encourage residents to turn, cough, and take deep breaths and to use incentive spirometry as specified by Plan of Care.
Ambulate, and assist residents in and out of bed, into wheelchairs and transport when necessary.
Attends to nutritional needs of residents’ which may include distributing meal trays, feeding, filling and passing out water pitchers.

Are you looking for a challenging and rewarding role as a Customer Service Representative? We are looking for a motivated and customer-focused individual to join our team as a Medicaid Customer Service Representative. You will be responsible for providing excellent customer service to our Medicaid members, answering questions, resolving issues, and providing information about our services. If you have excellent communication skills, a passion for helping others, and a commitment to providing quality customer service, we want to hear from you!

Overview:

A NH Medicaid Customer Service Representative is responsible for providing customer service to Medicaid recipients in the state of New Hampshire. They are responsible for answering questions, resolving issues, and providing assistance to Medicaid recipients. They must be knowledgeable about the Medicaid program and be able to provide accurate information to customers.

Detailed Job Description:

The NH Medicaid Customer Service Representative is responsible for providing customer service to Medicaid recipients in the state of New Hampshire. They must be able to answer questions, resolve issues, and provide assistance to Medicaid recipients. They must be knowledgeable about the Medicaid program and be able to provide accurate information to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to work independently and as part of a team.

What is Nh Medicaid Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of the Medicaid program
• Ability to provide accurate information
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment

What is Nh Medicaid Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the Medicaid program
• Ability to use computers and other office equipment
• Ability to work independently and as part of a team

What is Nh Medicaid Customer Service Representative Job Knowledge?

• Knowledge of the Medicaid program
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer applications

What is Nh Medicaid Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working with Medicaid recipients

What is Nh Medicaid Customer Service Representative Job Responsibilities?

• Answer customer inquiries in a professional and courteous manner
• Provide accurate information about the Medicaid program
• Resolve customer issues in a timely manner
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Assist with other customer service related tasks as needed