Martech Operations Lead Jobs in Arkansas

Experience translating business requirements into technical requirements.

8-10+ years of experience in Customer Experience, including a heavy Customer Service component.

Experience utilizing Gladly or other similar customer service platforms.

Experience utilizing SMS as a Customer Service communication channel with demonstrated examples of driving innovative experiences in this medium.

Experience working cross-functionally and ability to effectively communicate with a wide range of stakeholders across functions and levels.

Strong analytical skills and a very structured approach.

Oversee CRM and paid marketing technology infrastructure and access; data management and analytics

5+ years of direct technical marketing experience

Email deployment experience in Iterable or an equivalent technology

Deep Linking deployment experience in Branch or equivalent technology

High attention to detail and strong communication skills (written and verbal)

Critical thinker with creative solutions to solve challenges and meet business requirements