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Manufacturing Customer Service Jobs in Indiana

Service And Sales Lead - Manufacturing
By Jobot At Indianapolis, IN, United States
Gather customer requirements from Sales team and/or Service Managers
Promote and transfer the offers to internal stakeholders (Sales and/or Service Managers)
Support orders management to ensure the orders schedule with Sales is respected and communicate eventual deviations
Knowledge and experience of ERP systems, Business Central would be a plus
Specify and scope the Company offering and build the best costing strategy
Package Company offering in a standard format (document), utilizing value-selling argumentation

Are you looking for an exciting opportunity to use your customer service skills in a manufacturing setting? We are looking for a motivated individual to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, apply today!

Manufacturing Customer Service job involves providing customer service to customers who purchase products from a manufacturing company. The job requires excellent customer service skills, including the ability to listen to customer needs and provide solutions. The job also requires strong communication skills, both verbal and written, as well as the ability to work with a variety of customers.

What is Manufacturing Customer Service Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to work with a variety of customers
• Ability to troubleshoot customer issues
• Knowledge of manufacturing processes and products
• Ability to work in a fast-paced environment

What is Manufacturing Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of manufacturing processes and products
• Ability to use customer service software

What is Manufacturing Customer Service Knowledge?

• Knowledge of manufacturing processes and products
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Manufacturing Customer Service Experience?

• Previous customer service experience
• Experience working in a manufacturing environment

What is Manufacturing Customer Service Responsibilities?

• Respond to customer inquiries in a timely manner
• Troubleshoot customer issues and provide solutions
• Provide product information and advice
• Process customer orders and returns
• Maintain customer records and update customer information
• Follow