Quality Operations Coordinator Jobs
By QuinStreet At United States
Knowledge of Customer Relationship Management (CRM) systems is beneficial.
Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
Provide valuable feedback to management to drive quality and operational improvements within the contact center.
Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
Efficiently manage and prioritize daily tasks based on business needs and goals.
At least 6 months of previous experience in customer service and contact center roles.
Operations Quality Analyst Jobs
By LanceSoft, Inc. At United States
•Have experience in auditing and quality review specific to service coordination activities.
Bachelor’s Degree or equivalent experience.
•Function as a key subject matter expert for all Community Health Choices Service Coordination activities.
•Support the Community Health Choices Service Coordination team in identifying issues for quick remediation.
•Assist in analysis oftarget audits as required.
•Utilize various technology applications related to quality review data collection and analysis. (Excel/Access/Word)
Director, Quality Operations Jobs
By First Advantage At United States
Management and leadership experience required
Experience and success with process improvement methodologies, lean six sigma, and/or project management
Requires good interpersonal skills and the demonstrated ability to build and maintain positive relationships with management, direct reports, peers and stakeholders
International experience working closely with and/or managing teams in India
Executive-level presentation experience (developing and delivering)
Exceptional written and verbal communication skills
Post Market Quality Operations Manager
By Juul Labs At United States
3+ years of Quality Management Systems (QMS) Experience
American Society for Quality (ASQ) certification, Six Sigma experience, and/or knowledge of Process Excellence tools is preferred
Timely communication of business-related issues or opportunities to the next management level
Maintain knowledge of current global regulations impacting Post Market Surveillance activities
Apply knowledge to develop and optimize processes and suggest improvements as needed and/or required
Additional responsibilities may be assigned

Are you looking for an exciting opportunity to lead a team of quality operations professionals? We are looking for a Manager of Quality Operations to join our team and help us ensure the highest standards of quality in our products and services. As Manager of Quality Operations, you will be responsible for developing and implementing quality assurance processes, managing quality control activities, and ensuring compliance with regulatory requirements. If you have a passion for quality and a commitment to excellence, this could be the perfect job for you!

Overview:

The Manager of Quality Operations is responsible for leading and managing the quality assurance and quality control activities of an organization. This includes developing and implementing quality assurance and control systems, ensuring compliance with applicable regulations, and driving continuous improvement.

Detailed Job Description:

The Manager of Quality Operations is responsible for leading and managing the quality assurance and quality control activities of an organization. This includes developing and implementing quality assurance and control systems, ensuring compliance with applicable regulations, and driving continuous improvement. The Manager of Quality Operations will be responsible for developing and maintaining quality standards, procedures, and processes, as well as overseeing the implementation of quality control systems. The Manager of Quality Operations will also be responsible for monitoring and evaluating the performance of the quality assurance and control systems, and providing feedback to management.

What is Manager Quality Operations Job Skills Required?

• Knowledge of quality assurance and control systems and processes
• Knowledge of applicable regulations and standards
• Ability to develop and implement quality assurance and control systems
• Ability to monitor and evaluate the performance of quality assurance and control systems
• Ability to provide feedback to management
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

What is Manager Quality Operations Job Qualifications?

• Bachelor’s degree in Quality Assurance, Quality Control, or a related field
• 5+ years of experience in Quality Assurance and Quality Control
• Knowledge of applicable regulations and standards
• Experience in developing and implementing quality assurance and control systems
• Experience in monitoring and evaluating the performance of quality assurance and control systems

What is Manager Quality Operations Job Knowledge?

• Knowledge of quality assurance and control systems and processes
• Knowledge of applicable regulations and standards
• Knowledge of quality management systems
• Knowledge of statistical process control

What is Manager Quality Operations Job Experience?

• 5+ years of experience in Quality Assurance and Quality Control
• Experience in developing and implementing quality assurance and control systems
• Experience in monitoring and evaluating the performance of quality assurance and control systems

What is Manager Quality Operations Job Responsibilities?

• Develop and implement quality assurance and control systems
• Ensure compliance with applicable regulations and standards
• Monitor and evaluate the performance of quality assurance and control systems
• Provide feedback to management
• Develop and maintain quality standards, procedures, and processes
• Oversee the implementation of quality control systems
• Drive continuous improvement initiatives