Sales Operations & Analytics Manager
By Lob At United States
Manage and optimize the sales and customer success processes to drive revenue growth and sales effectiveness
Work with the Senior Revenue Operations Manager to ensure accurate revenue forecasting and reporting
Develop and manage sales and customer success performance metrics and KPIs to track sales efficiency and identify opportunities for growth
3-5+ years of experience in sales operations, sales analytics, or a related field
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills

Are you looking for a challenging and rewarding role in Manager Care Operations Analytics? We are looking for a motivated and experienced professional to join our team and help us drive our business forward. You will be responsible for developing and implementing strategies to improve operational performance, analyze data to identify trends and opportunities, and provide insights to improve customer experience. If you have a passion for analytics and a drive to make a difference, this is the job for you!

Job Description of Manager Care Operations Analytics The Manager Care Operations Analytics is responsible for developing and managing the analytics and reporting capabilities of the Care Operations team. This role will be responsible for developing and maintaining data models, creating reports and dashboards, and providing insights to the Care Operations team. The Manager Care Operations Analytics will also be responsible for developing and maintaining data pipelines and ensuring data accuracy and integrity. Job Skills Required
• Strong knowledge of data modeling, data warehousing, and data mining
• Proficiency in SQL, Python, and other programming languages
• Experience with data visualization tools such as Tableau, Power BI, and Qlik
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or related field
• 5+ years of experience in data analytics and reporting
• Experience in the healthcare industry is a plus
Job Knowledge
• Knowledge of healthcare data and analytics
• Knowledge of healthcare operations and processes
• Knowledge of healthcare industry regulations
Job Experience
• Experience in developing and managing data models
• Experience in developing and maintaining data pipelines
• Experience in creating reports and dashboards
• Experience in data visualization
Job Responsibilities
• Develop and maintain data models, data pipelines, and data warehouses
• Create reports and dashboards to provide insights to the Care Operations team
• Analyze data to identify trends and patterns
• Develop and maintain data accuracy and integrity
• Provide recommendations and solutions to improve Care Operations processes
• Collaborate with other departments to ensure data accuracy and integrity
• Stay up-to-date with industry trends and best practices