Managed Services Support Engineer Jobs

Experience with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.).

Leading Customer Expectation management as part of escalation process.

Maintaining excellent communications with customer technicians and management.

Extensive knowledge of either Windows, Linux or Application administration skills in a TCP/IP networked environment.

Applying deep and broad technical background and knowledge of industry trends to operate several critical technology areas/customer groups.

Integrating technical knowledge and business understanding to create solutions for customer.

Collaborate with internal and external partners such as managers, third-party vendors, subcontractors, and other groups

Prior experience in the service/installation of audio, video, and control solutions

Previous experience in Appspace Digital Signage, Webex Engineering, and advanced technical support

Strong Communication and Customer Service skills.

Any relevant certifications in UC, AV or Digital Signage technologies is a plus.

Supporting Digital signage software such as Appspace Applications and MediaVue