Support Engineer Jobs
By OtterBase At Columbus, Ohio Metropolitan Area, United States
One to two years’ experience in a related position or equivalent technical/educational certification
Self-Management of a personal ticketing queue in alignment with customer service standards
Assists in preparation of documentation as requested by the IT Management Staff
Prior experience in a help desk or customer service environment is a plus
Excellent organization and communication skills
We are looking for someone with experience, but more importantly the drive to learn!
Support Engineer Jobs
By Teramind At , Aventura, 33180, Fl
Minimum 3 years of relevant experience as technical support/support engineer or in a similar role
Knowledge of Zendesk or similar ticketing system
Strong interpersonal skills and ability to work with customers & cross-functional teams
Excellent communication skills with written and oral English fluency
Ability to navigate comfortably in Windows and Linux shell
Basic understanding of B2B SaaS products, IT security
Support Engineer Jobs
By VeriiPro At Columbus, OH, United States

8 to 12 years of experience working as an SGCC Engineer or in a similar role within the smart grid domain.

Advanced Metering Infrastructure, Distribution Automation Circuit Reconfiguration and Volt Var Optimization

Mac - Artist - Freelancer - Macy's Southlake - Morrow, Ga
By The Estée Lauder Companies At , Morrow, 30260, Ga $7.25 - $31.55 an hour
Anticipated Hourly Range $7.25 to $31.55 (Depending on qualifications, skills, experience and/or budget).
Previous experience with retail point-of-sale software
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Mac Specialist Jobs
By Avance Consulting At Baltimore, MD, United States

Macintosh Support

Support Engineer Jobs
By Paragon At Los Angeles Metropolitan Area, United States
Continuously acquire deep product knowledge and learn new technologies
Assist in enhancing our knowledge base and help center content based on customer support trends
2 - 4 years of experience in a customer-facing implementation engineering role or similar
2 - 3 years of coding experience, ideally in JavaScript
Strong analytical and troubleshooting skills, familiar with common monitoring and logging systems
Experience utilizing and troubleshooting APIs and comfortable interpreting and leveraging API documentation
Mac - Artist - Part Time - American Dream - East Rutherford, Nj
By The Estée Lauder Companies At , East Rutherford, 07073, Nj $14.13 - $28.45 an hour
Previous experience with retail point-of-sale software
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Mac - Artist - Freelancer - Fort Worth, Tx
By The Estée Lauder Companies At , Fort Worth, Tx $7.25 - $24.74 an hour
Previous experience with retail point-of-sale software
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Support Engineer Jobs
By eStaffing Inc. At Pittsburgh, PA, United States
root cause analysis and problem management
May review and execute Change Management
Top Skills: Linux, SQL, DevOps (Automation CI-CD, Scripting)
Database skills required (will work with Elasticsearch, Kudu, Hadoop, etc.)
Scripting experience to build automation (UNIX or Python)
DevOps or Data Engineer with experience with SQL queries
Support Engineer Jobs
By Coastal Credit Union At , Raleigh, 27609, Nc
The contributions you can anticipate making:
Engineering various systems such as backups, virtual desktop environment, physical desktop imaging/deployment, etc.
Assisting in the data gathering, design implementation, and documentation of small/medium size IT based projects.
Quantifying and modeling impact characteristics within the company to establish meaningful, actionable impact categories.
Someone who enjoys building rapport with others.
Someone who enjoys technical writing.
L2 Support Engineer Jobs
By Synechron At New York City Metropolitan Area, United States
Ensure L1 submits a Major Incident Management MIM) ticket for any outages
Provide management with acknowledgment that each release is ready to be approved in change management
Software Release management – TBD
Keep runbooks and knowledge documents updated with latest information
Provides “ops” requirements from a supportability standpoint to user stories (during grooming or sprint planning)
Troubleshoot production defects that can’t be solved by L1 support and provide preliminary root cause analysis, impact, tactical fix when possible
Designated Support Engineer Jobs
By NICE Systems At , Sandy, Ut
Education in technology-related field or equivalent experience.
Telephony ACD (Automated Call Distribution) Administration, SIP (Session Initiation Protocol), Route Management., VOIP (Voice Over Internet Protocol) Protocol.
Minimum 5 years of experience in customer-facing advanced technical support work, preferably in a tier 2/3 technical support role.
Experience managing enterprise-level customers in a technical support environment.
SaaS, Telecommunications, contact center software – managing calls in a call center experience.
Computer Networking - Administering a Network, Experience with Wireshark or other packet capture technologies, and interpretation of data/network traffic.
Support Engineer Jobs
By Syncron At , Remote
Business knowledge of SCM or Pricing Management;
business knowledge of SCM or Pricing Management;
Publishing documentation in the Knowledge Base, creating/maintaining issue logs, resolution steps;
Excellent communication skills both verbal and written;
Strong troubleshooting and problem-solving skills;
High potential for consulting, negotiation, interpersonal skills.

Are you an experienced MAC Support Engineer looking for a new challenge? We are looking for a talented individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and training. If you have a passion for technology and a commitment to customer satisfaction, this could be the perfect job for you!

A MAC Support Engineer is responsible for providing technical support for Apple Macintosh computers and related products. They are responsible for troubleshooting hardware and software issues, installing and configuring software, and providing technical support to customers.

What is MAC Support Engineer Skills Required?

• Knowledge of Apple Macintosh operating systems, hardware, and software
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Knowledge of networking and network security

What is MAC Support Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Apple Certified Macintosh Technician (ACMT) certification
• Experience with Apple Macintosh hardware and software

What is MAC Support Engineer Knowledge?

• Knowledge of Apple Macintosh operating systems, hardware, and software
• Knowledge of networking and network security
• Knowledge of troubleshooting hardware and software issues

What is MAC Support Engineer Experience?

• Previous experience in a technical support role
• Previous experience with Apple Macintosh hardware and software

What is MAC Support Engineer Responsibilities?

• Provide technical support to customers
• Troubleshoot hardware and software issues
• Install and configure software
• Provide customer service
• Monitor system performance
• Maintain system security