Mac - Artist - Freelancer - Macy's Stonecrest - Lithonia, Ga
By The Estée Lauder Companies At , Lithonia, 30038, Ga $7.25 - $31.55 an hour
Anticipated Hourly Range $7.25 to $31.55 (Depending on qualifications, skills, experience and/or budget).
Previous experience with retail point-of-sale software
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Are you an experienced MAC Support Engineer looking for a new challenge? We are looking for a talented individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and training. If you have a passion for technology and a commitment to customer satisfaction, this could be the perfect job for you!

A MAC Support Engineer is responsible for providing technical support for Apple Macintosh computers and related products. They are responsible for troubleshooting hardware and software issues, installing and configuring software, and providing technical support to customers.

What is MAC Support Engineer Skills Required?

• Knowledge of Apple Macintosh operating systems, hardware, and software
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Knowledge of networking and network security

What is MAC Support Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Apple Certified Macintosh Technician (ACMT) certification
• Experience with Apple Macintosh hardware and software

What is MAC Support Engineer Knowledge?

• Knowledge of Apple Macintosh operating systems, hardware, and software
• Knowledge of networking and network security
• Knowledge of troubleshooting hardware and software issues

What is MAC Support Engineer Experience?

• Previous experience in a technical support role
• Previous experience with Apple Macintosh hardware and software

What is MAC Support Engineer Responsibilities?

• Provide technical support to customers
• Troubleshoot hardware and software issues
• Install and configure software
• Provide customer service
• Monitor system performance
• Maintain system security