Loss Mitigation Intake Associate Jobs in Maryland

Obtain benefits and eligibility information by contacting the funding source/insurance company and help the family understand their plan details

Follow all Standard Operating Procedures relating to the intake of new clients, as directed by Manager and Director.

Additional responsibilities as requested by Intake/Clinical/Authorizations Departments

A minimum of 2 years prior administrative experience in an office setting

Excellent upbeat telephone skills and ability to handle multiple incoming phone lines

Serve as the point of contact for new client referrals and guide families through the intake process and beginning services