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Sea Logistics Customer Care Specialist Jobs in Washington

Customer Service Representative (Sea Airport)
By CLEAR (clearme.com) At Seattle, WA, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $19.06 / hour
Customer Program Manager (Project Management Specialist) - Sea
By Boeing At Seattle, WA, United States
Experience in a role requiring strategic planning (project/program management).
Customer Program Manager (Project Management Specialist)
Serve as the main point of contact for the planning of customer training to ensure a seamless customer experience.
Lead pro forma customer training conferences and direct sale resource planning conferences in order to obtain, plan, and track customer requirements.
Proficiency and experience working with Microsoft Office (Excel, Word, PowerPoint).
Experience working on dynamic, fast-paced projects and customer requests.

Are you looking for an exciting opportunity to work in the logistics industry? We are looking for a Sea Logistics Customer Care Specialist to join our team! As a Sea Logistics Customer Care Specialist, you will be responsible for providing excellent customer service to our clients and ensuring their satisfaction with our services. You will be responsible for managing customer inquiries, resolving customer issues, and providing accurate and timely information. If you have a passion for customer service and an interest in the logistics industry, this could be the perfect job for you!

What is Sea Logistics Customer Care Specialist Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Knowledge of Sea Logistics software

What is Sea Logistics Customer Care Specialist Qualifications?

• Bachelor’s degree in business, logistics, or related field
• Previous experience in customer service or logistics
• Knowledge of Sea Logistics software

What is Sea Logistics Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of Sea Logistics software
• Knowledge of logistics and shipping processes
• Knowledge of international trade regulations

What is Sea Logistics Customer Care Specialist Experience?

• Previous experience in customer service or logistics
• Experience in a fast-paced environment

What is Sea Logistics Customer Care Specialist Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about Sea Logistics services and products
• Process customer orders and ensure timely delivery
• Monitor customer accounts and ensure timely payments
• Resolve customer complaints and disputes
• Maintain customer records and update customer information
• Generate reports on customer service metrics