Product Support Analyst Jobs
By Innova Solutions At Charlotte, NC, United States
Enterprise-level experience as application support analyst
Influence guide and lead less experienced Strategy and Execution staff within the group.
Support Analyst for the nCino
Lead cross functional teams to strategize plan and execute a variety of programs services and initiatives.
Drive accountability for assigned initiatives limit risk exposure and create efficiencies as appropriate.
Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives.

Are you looking for an exciting opportunity to use your problem-solving skills to help customers? We are looking for a Life Product Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing product information and guidance. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

What is Life Product Support Analyst Job Skills Required?

• Excellent customer service skills
• Ability to troubleshoot and problem solve
• Knowledge of life insurance products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to handle confidential information

What is Life Product Support Analyst Job Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least two years of experience in customer service or related field
• Knowledge of life insurance products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to handle confidential information

What is Life Product Support Analyst Job Knowledge?

• Knowledge of life insurance products and services
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques
• Knowledge of customer service software

What is Life Product Support Analyst Job Experience?

• At least two years of experience in customer service