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Licensed Healthcare Customer Service Representative Jobs in Iowa

Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Remote $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Remote- Licensed Customer Service Representative
By Liberty Mutual At , Remote $37,100 - $43,500 a year
Completes licensing and continuing education requirements
Interprets policy contracts to insured based on expert knowledge of personal lines auto products
Develops and maintains product, procedural, and technical systems knowledge
Minimum of 18 months’ work experience required in a fast-paced environment
Excellent oral, written, and interpersonal communication skills and the capacity to multi-task in a structured work environment are required
Knowledge and ability to use Microsoft Office tools is necessary

Are you looking for an exciting opportunity to use your customer service skills in the healthcare industry? We are looking for a Licensed Healthcare Customer Service Representative to join our team and provide exceptional customer service to our patients. If you have a passion for helping others and a desire to work in a fast-paced environment, this could be the perfect job for you!

What is Licensed Healthcare Customer Service Representative Skill Requirements?

• Excellent customer service skills
• Knowledge of healthcare regulations and standards
• Ability to work in a fast-paced environment
• Excellent communication and problem-solving skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite

What is Licensed Healthcare Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Certified Medical Assistant (CMA) or Certified Medical Administrative Assistant (CMAA) certification
• Knowledge of HIPAA regulations

What is Licensed Healthcare Customer Service Representative Knowledge?

• Knowledge of medical billing and coding
• Knowledge of medical insurance plans
• Knowledge of medical office procedures
• Knowledge of medical terminology

What is Licensed Healthcare Customer Service Representative Experience?

• Previous experience in a healthcare customer service role
• Experience with electronic health records (EHR) systems
• Experience with medical billing and coding

What is Licensed Healthcare Customer Service Representative Responsibilities?

• Answer customer inquiries via phone, email, or in-person
• Process customer orders and payments
• Verify patient insurance coverage
• Schedule appointments and follow-up calls
• File and maintain patient records
• Assist with medical billing and coding
• Follow up on customer complaints and inquiries
• Provide general administrative support to the healthcare team