Remote- Licensed Customer Service Representative
By Liberty Mutual At , Remote $37,100 - $43,500 a year
Completes licensing and continuing education requirements
Interprets policy contracts to insured based on expert knowledge of personal lines auto products
Develops and maintains product, procedural, and technical systems knowledge
Minimum of 18 months’ work experience required in a fast-paced environment
Excellent oral, written, and interpersonal communication skills and the capacity to multi-task in a structured work environment are required
Knowledge and ability to use Microsoft Office tools is necessary

Are you looking for an exciting opportunity to use your customer service and sales skills? We are looking for a Licensed Customer Service Sales Representative to join our team! You will be responsible for providing excellent customer service and sales support to our customers. If you have a passion for helping people and a drive to succeed, this could be the perfect job for you!

Overview A Licensed Customer Service Sales Representative is responsible for providing excellent customer service and sales support to customers. They must be knowledgeable about the products and services offered by the company and be able to answer customer inquiries and provide solutions to customer problems. Detailed Job Description The Licensed Customer Service Sales Representative is responsible for providing excellent customer service and sales support to customers. They must be knowledgeable about the products and services offered by the company and be able to answer customer inquiries and provide solutions to customer problems. The Licensed Customer Service Sales Representative must be able to build relationships with customers and provide them with the best possible customer service experience. They must be able to handle customer complaints and resolve customer issues in a timely manner. The Licensed Customer Service Sales Representative must be able to upsell products and services to customers and be able to close sales. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of the company’s products and services
• Ability to build relationships with customers
• Ability to upsell products and services
• Ability to close sales
• Ability to handle customer complaints and resolve customer issues
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service and sales experience
• Knowledge of customer service principles and practices
• Knowledge of sales techniques
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales techniques
• Knowledge of computer systems and software
Job Experience
• Previous customer service and sales experience
Job Responsibilities
• Provide excellent customer service and sales support to customers
• Answer customer inquiries and provide solutions to customer problems
• Build relationships with customers and provide them with the best possible customer service experience
• Handle customer complaints and resolve customer issues in a timely manner
• Upsell products and services to customers
• Close sales
• Work in a fast-paced environment