Are you looking for a rewarding career in customer service? We are looking for an experienced and passionate Licensed Customer Service Representative to join our team! As a Licensed Customer Service Representative, you will be responsible for providing outstanding customer service and support to our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries and complaints. If you are a customer service professional with a passion for helping others, this is the perfect opportunity for you!

What is Licensed Customer Service Representative Skill Requirements?

• Excellent customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to remain calm and professional in stressful situations
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Licensed Customer Service Representative Qualifications?

• High school diploma or equivalent
• Relevant customer service experience
• Relevant licensing or certification

What is Licensed Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Licensed Customer Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a licensed customer service role

What is Licensed Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Process customer orders and payments
• Resolve customer complaints and disputes
• Maintain customer records and accounts
• Monitor customer service metrics and suggest improvements
• Follow up with customers to ensure satisfaction
• Ensure compliance with relevant laws and regulations