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Level III Software Support Engineer Jobs in New Jersey

Software Engineer Iii Jobs
By JPMorgan Chase & Co. At Jersey City, NJ, United States
Required Qualifications, Capabilities, And Skills
Preferred Qualifications, Capabilities, And Skills
Formal training or certification on software engineering concepts and 3+ years applied experience
Ability to decompose large initiatives / designs into manageable smaller bodies of work to demonstrate continuous progress
Hands-on practical experience in system design, application development, testing, and operational stability
Overall knowledge of the Software Development Life Cycle
Software Engineer Iii - Python
By JPMorgan Chase Bank, N.A. At , Jersey City, Nj $109,250 - $145,000 a year
Preferred qualifications, capabilities, and skills
Hands-on practical experience in system design, application development, testing and operational stability
Experience in building Python applications
Overall knowledge of the Software Development Life Cycle
Exposure and experience with cloud technologies
Experience with Front end technologies.

Are you an experienced Software Support Engineer looking for a new challenge? We are looking for a Level III Software Support Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving complex software issues, as well as providing guidance and assistance to our customers. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect opportunity for you!

A Level III Software Support Engineer is responsible for providing technical support and troubleshooting for software applications and systems. They are responsible for responding to customer inquiries, resolving technical issues, and providing guidance and assistance to customers.

What is Level III Software Support Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of software applications and systems
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to work in a fast-paced environment

What is Level III Software Support Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in software support
• Experience with software development and debugging
• Knowledge of software development life cycle
• Knowledge of software testing and quality assurance

What is Level III Software Support Engineer Job Knowledge?

• Knowledge of software development and debugging
• Knowledge of software testing and quality assurance
• Knowledge of software development life cycle
• Knowledge of software architecture and design
• Knowledge of software security and encryption
• Knowledge of database design and development

What is Level III Software Support Engineer Job Experience?

• 5+ years of experience in software support
• Experience with software development and debugging
• Experience with software testing and quality assurance
• Experience with software architecture and design
• Experience with software security and encryption
• Experience with database design and development

What is Level III Software Support Engineer Job Responsibilities?

• Respond to customer inquiries and provide technical support
• Troubleshoot software applications and systems
• Resolve customer issues in a timely manner
• Provide guidance and assistance to customers
• Document customer inquiries and resolutions
• Monitor customer feedback and provide feedback to software development team
• Develop and maintain software support processes and procedures