Lead Service Engineer Jobs in Oregon , Employment

Are you an experienced engineer looking for a new challenge? We are looking for a Lead Service Engineer to join our team and help us provide world-class service to our customers. You will be responsible for leading a team of engineers to ensure that all service requests are handled in a timely and efficient manner. If you have a passion for problem-solving and a commitment to customer satisfaction, this could be the perfect job for you!

Overview A Lead Service Engineer is responsible for providing technical support and maintenance services to customers. They are responsible for troubleshooting, repairing, and maintaining customer equipment, as well as providing technical advice and guidance. Lead Service Engineers must have a strong technical background and be able to work independently and as part of a team. Detailed Job Description Lead Service Engineers are responsible for providing technical support and maintenance services to customers. They are responsible for troubleshooting, repairing, and maintaining customer equipment, as well as providing technical advice and guidance. Lead Service Engineers must have a strong technical background and be able to work independently and as part of a team. They must be able to diagnose and repair complex problems, and be able to communicate effectively with customers. Lead Service Engineers must be able to work in a fast-paced environment and be able to prioritize tasks. Job Skills Required

• Strong technical background

• Ability to troubleshoot and repair complex problems

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

• Ability to prioritize tasks

• Ability to work in a fast-paced environment

Job Qualifications

• Bachelor’s degree in engineering or related field

• 5+ years of experience in a technical support or maintenance role

• Knowledge of computer hardware and software

• Knowledge of networking and telecommunications

• Knowledge of customer service principles

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and telecommunications

• Knowledge of customer service principles

• Knowledge of safety regulations and procedures

• Knowledge of troubleshooting and repair techniques

Job Experience

• 5+ years of experience in a technical support or maintenance role

• Experience in customer service

• Experience in troubleshooting and repairing complex problems

• Experience in providing technical advice and guidance

Job Responsibilities

• Troubleshoot and repair customer equipment

• Provide technical advice and guidance to customers

• Maintain customer equipment

• Communicate effectively with customers

• Prioritize tasks and work in a fast-paced environment

• Follow safety regulations and procedures