Member Services Trainer - Auditor
By Zelis At Atlanta, GA, United States
2+ years of experience in technical training, adult learning, or talent management
Experience with Medicare reimbursement, and various reimbursement methodologies, and benefit calculations
Excellent customer service skills with experience managing escalated issues
Develop and maintain knowledge repository and training records
Partner with IT developers to assist with User Acceptance Testing for system modification and new system capabilities as needed
Assess audit tools, forms, and calculations as needed for new product offerings and system modifications