Tech Support Jobs
By UMRF Ventures At Memphis, TN, United States

Calling all Undergrad students in the Memphis area! We have multiple positions open for tech support via chat and phone. These are on-site positions located off Park Ave on our South Campus next to ...

Are you looking for a job that allows you to use your technical skills to help others? Look no further! We are looking for a Lab Tech Support specialist to join our team and provide technical support to our laboratory staff. You will be responsible for troubleshooting and resolving technical issues, maintaining lab equipment, and providing training and support to our lab personnel. If you have a passion for technology and helping others, this is the perfect job for you!

Overview Lab Tech Support is a technical support role that provides assistance to laboratory personnel in the use of laboratory equipment and software. This role is responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and maintaining the laboratory's technical infrastructure. Detailed Job Description Lab Tech Support is responsible for providing technical support to laboratory personnel in the use of laboratory equipment and software. This includes troubleshooting and resolving technical issues, providing technical advice and guidance, and maintaining the laboratory's technical infrastructure. The Lab Tech Support role is also responsible for providing training and support to laboratory personnel in the use of laboratory equipment and software. Job Skills Required
• Knowledge of laboratory equipment and software
• Ability to troubleshoot and resolve technical issues
• Excellent communication and customer service skills
• Ability to provide technical advice and guidance
• Knowledge of laboratory safety protocols
• Ability to maintain laboratory technical infrastructure
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in a technical support role
• Knowledge of laboratory equipment and software
• Ability to troubleshoot and resolve technical issues
• Excellent communication and customer service skills
• Ability to provide technical advice and guidance
• Knowledge of laboratory safety protocols
Job Knowledge
• Knowledge of laboratory equipment and software
• Knowledge of laboratory safety protocols
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of providing technical advice and guidance
• Knowledge of maintaining laboratory technical infrastructure
Job Experience
• Previous experience in a technical support role
• Experience in providing technical advice and guidance
• Experience in troubleshooting and resolving technical issues
• Experience in maintaining laboratory technical infrastructure
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Maintain laboratory technical infrastructure
• Train laboratory personnel in the use of laboratory equipment and software
• Monitor laboratory equipment and software for performance and reliability
• Ensure compliance with laboratory safety protocols