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Junior Administrator And Technical Support Specialist Jobs

Junior Support Specialist Jobs
By The Robin Hood Foundation At , New York, 10003 $24 - $28 an hour
Other responsibilities may include backing up the IT Manager with the following:
Prioritize issues and create a plan for resolution within SLA timeframes; escalate problems (when required) to the appropriately experienced technician
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to assist in problem resolution
Consult with users at the work unit or departmental level on complex problems/issues and offer appropriate solutions
B.A. or B.S. with focus on technology or a related field preferred with at least one year of experience required.
Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
Sr Technical And Simulation Support Specialist
By Chamberlain University At Sacramento, CA, United States
Knowledge of IT Service Management a plus.
Experience providing support in a remote environment.
Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
3+ years experience with desktop support or in a help desk required.
2+ years experience with Microsoft Active Directory in a large network environment required.
Advanced knowledge of Microsoft Operating Systems, installation, and troubleshooting.
Technical Specialist - Junior
By NOVALINK SOLUTIONS LLC At Raleigh, NC, United States

The NC Department of Transportation Web Services group is seeking an On-Premise Sharepoint developer / UI developer for continued development of ECM construction & preconstruction sites and also ...

Technical Support Administrator Jobs
By Agility Partners At Columbus, Ohio Metropolitan Area, United States
Work with Technology Support management to discuss system needs.
Preferred scripting experience or related certifications.
Demonstrated knowledge of, and experience in supporting Microsoft Windows desktop infrastructure and related technologies.
Preferred systems experience Intune, Desktop Central, VMWARE, Air Watch, Apple Business Manager, Jira, Genesys Cloud, and Rezolve.ai.
Ability to prioritize and manage several milestones and projects efficiently.
Responsible for finalization of reported problems. Includes updating knowledge-based system and contacting users to verify closure and ensure satisfaction.

Are you a tech-savvy problem solver looking for a new challenge? We are looking for a Junior Administrator and Technical Support Specialist to join our team and help us provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing technical support, and managing administrative tasks. If you have a passion for technology and a knack for problem solving, this could be the perfect job for you!

Overview Junior Administrator and Technical Support Specialist is responsible for providing technical support and assistance to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to users. Detailed Job Description Junior Administrator and Technical Support Specialists are responsible for providing technical support and assistance to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to users. They must be able to diagnose and resolve technical issues, as well as provide technical advice and guidance. They must also be able to install and configure computer systems, networks, and software applications. Job Skills Required
• Knowledge of computer hardware and software systems
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Ability to provide technical support and assistance to users
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with computer hardware and software systems
• Experience with network systems and protocols
• Experience with troubleshooting hardware and software issues
• Experience with installing and configuring computer systems
• Experience with providing technical support and assistance to users
Job Knowledge
• Knowledge of computer hardware and software systems
• Knowledge of network systems and protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of installing and configuring computer systems
• Knowledge of providing technical support and assistance to users
Job Experience
• Experience with computer hardware and software systems
• Experience with network systems and protocols
• Experience with troubleshooting hardware and software issues
• Experience with installing and configuring computer systems
• Experience with providing technical support and assistance to users
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support and assistance to users
• Diagnose and resolve technical issues
• Provide technical advice and guidance
• Monitor and maintain computer systems and networks
• Ensure security of computer systems and networks
• Perform regular system maintenance and upgrades