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Ivr Administrator Jobs

Associate Ivr Systems Engineer- Remote
By Florida Blue At , Remote $61,000 - $99,100 a year
Experience analyzing business requirements and translating them into technical solutions.
Resolves alerts and performs remediation activities. Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners.
2+ years’ work experience in design, implementation, monitoring and/or troubleshooting technology.
Experience with one or more: Java, XML, VXML and HTTP
Extensive working knowledge of multiple technologies and their interfaces, within a highly integrated operating system
Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations.
Senior Conversational Ivr Developer (Conversational Ivr & Java)
By ACL Digital At Sunnyvale, CA, United States

Senior Java Developer who will be responsible for developing a Conversational IVR. The ideal candidate must possess a deep understanding of data structures and algorithms, modern application ...

Digital Ivr Operations Associate
By Centerfield At , Los Angeles, Ca $90,000 - $110,000 a year
Orientation for detail, coupled with organizational and Project Management skills.
Ability to work independently, effectively manage time, prioritize tasks, and work within deadlines with little supervision.
Help build call flows aligned with business requirements
Minimum 2 years prior work experience performing business, data, operations, and/or statistical analysis.
2+ years experience with CallMiner, Nexidia, NICE, Verint, Twilio FLEX, or other speech analytics package preferred
2+ years of call center experience preferred
Qa With Ivr Jobs
By EZTEK Associates At United States
· Functional QE experience within CCS Domain, such as Genesys’s call routing, CTI custom softphone applications.
Job Title: QA with Genesys
Job Role: Contract for 2-3 years
· Rally / Agile central for Agile deliveries.
Automation – Cyara/Selenium, Jenkins, Rest API, Github, Postman
Performance – Jmeter, Jenkins, Github, Dynatrace, Splunk, Grafana

Are you looking for an exciting opportunity to join a fast-growing company as an IVR Administrator? We are looking for a motivated and experienced professional to join our team and help us manage our IVR system. You will be responsible for configuring and maintaining our IVR system, troubleshooting any issues, and providing technical support to our customers. If you have experience in IVR administration and are looking for a challenging and rewarding role, then this is the job for you!

Overview:

An IVR Administrator is responsible for the installation, maintenance, and support of interactive voice response (IVR) systems. They are responsible for configuring and troubleshooting IVR systems, as well as providing technical support to customers and end-users.

Detailed Job Description:

An IVR Administrator is responsible for the installation, maintenance, and support of interactive voice response (IVR) systems. They must be able to configure and troubleshoot IVR systems, as well as provide technical support to customers and end-users. They must have a strong understanding of the IVR system and its components, as well as the ability to diagnose and resolve technical issues. They must also be able to create and maintain documentation related to the IVR system.

What is Ivr Administrator Job Skills Required?

• Knowledge of IVR systems and components
• Ability to configure and troubleshoot IVR systems
• Strong customer service and communication skills
• Ability to diagnose and resolve technical issues
• Ability to create and maintain documentation
• Knowledge of scripting languages
• Knowledge of networking and telecommunications

What is Ivr Administrator Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• At least two years of experience in IVR system administration
• Experience with scripting languages such as JavaScript, Python, or Ruby
• Knowledge of networking and telecommunications
• Ability to work independently and as part of a team

What is Ivr Administrator Job Knowledge?

• Knowledge of IVR systems and components
• Knowledge of scripting languages
• Knowledge of networking and telecommunications

What is Ivr Administrator Job Experience?

• At least two years of experience in IVR system administration
• Experience with scripting languages such as JavaScript, Python, or Ruby

What is Ivr Administrator Job Responsibilities?

• Install, configure, and maintain IVR systems
• Troubleshoot and resolve technical issues
• Provide technical support to customers and end-users
• Create and maintain documentation related to the IVR system
• Monitor system performance and make necessary adjustments