Investigation Clerk Jobs in Texas

Drive process change management, leveraging data to drive insights and improvement by partnering with Operations analytics.

Partner with workforce management to balance cost and capacity to meet established SLAs.

Identify opportunities to reduce fraud risk while delivering better Member experience.

10+ years of relevant fraud or financial crime operations experience managing multiple teams in a large or super regional Financial Institutions.

Investment Securities Fraud experience is a plus.

Lead and coach investigators on productivity while driving accountability and efficacy.

Skill in effective verbal and written communication.

Skill in establishing and maintaining effective working relationships.

Skill in problem solving techniques

Understands and appreciates the different views, expertise and experience of others; takes into account the perspectives of other individuals

Understands the policy requirements of ethical practice and the ramifications to staff and clients when this does not occur.

Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.