Register
Recruit Create CV

Internal User Support Jobs

Communications Support Analyst (Training/User Guides/Security)
By Central Point Partners At United States
Exceptional organizational and interpersonal skills including teamwork and time management.
Time management and organizational Skills
Draft, review and edit communication drafts according to business requirements and ensure compliance with Huntington's standards and brand guidelines.
Draft user guides and other training materials according to business needs and requirements
Knowledge of communication techniques and methods, including alternative ways to inform via written, oral, and visual media.
High school diploma and 3-5 years of corporate communications or similar experience
Analyst User Support Jobs
By Fort Bend ISD At Sugar Land, TX, United States
Experience with trouble ticket management system preferred
Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support
High school diploma with one to four years of equivalent experience may be considered in lieu of degree requirement
Experience with remote access tools and network client connectivity preferred
Certification in MCDST, MCP or relevant A+ Certification or Apple Certification preferred
Experience with mobile devices such as notebooks, tablets and smart phones
Internal It Support / Internal Help Desk Support
By Cyclotron, Inc. At , Remote
Manages the assignment of Microsoft licenses based on client needs or groups.
Performing remote troubleshooting through diagnostic techniques.
Manage Help Desk tickets in a timely manner.
Experience working within the Microsoft tenant structure.
Confident assisting clients utilizing remote control applications.
Windows 10 / 11 operating system experience
User Support Technician - Remote Option Available
By Akerman LLP At , Orlando, 32801, Fl

Job Details Description Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National ...

Internal Sales Support Associate
By Forcome Co., Ltd. At Springfield, MO, United States

我们的使命是以实惠的价格为客户提供优质、可靠的产品。我们是一家多元化的公司，生产以不同品牌销售的各种消费品。我们正在扩张并寻找有才华的人才与我们一起成长。 您准备好迎接绝佳机会了吗？ 客户服务代表负责通过向客户和授权服务中心提供一线帮助来支持组织。该角色充当联络员，负责倾听和回复客户询问、传达详细的产品信息以及现场解决产品故障。客户服务代表代表我们的 Young Electric 和 ...

User Support Technician - Remote Option Available
By Akerman LLP At Orlando, FL, United States

Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National Information Technology Department. This position will provide front line ...

Director, User Support (Remote)
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
Director, User Support Jobs
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
User Support Specialist Jobs
By Digital Infuzion At Washington DC-Baltimore Area, United States
Excellent organizational and time management skills
Experience working with Service Ticket management systems (i.e., Jira Help Desk, Zendesk)
Content Management System (CMS) expertise
Strong interpersonal and communication skills; capable of supporting the training of users in applications and operating system fundamentals and developing documentation
Presentation and public speaking experience
Effective analytical problem solving and decision-making skills
User Support Workforce Analyst - Usds
By TikTok At , Phoenix, Az
Proficient Excel skills and data analysis acumen with spreadsheet software, including experience with SQL and data pipelines.
Monitor and manage resources in real-time to maximize associate performance to meet SLA goals and business objectives.
Bachelor's degree in Mathematics, Economics, Operations or equivalent practical experience.
Ability to manage and drive process related automation with technical support when needed
Experience in analyzing, interpreting and summarizing data, as well as presenting reports, forecasts, trends, and recommendations to cross-functional stakeholders.
Strong communication skills, information analysis & interpretation capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
User Support Specialist Jobs
By US Library of Congress At , Washington, 20540, Dc $78,592 - $102,166 a year
If you are relying on your education to meet qualification requirements:
Ability to apply knowledge of information technology to provide software support and troubleshoot problems.**
You will be evaluated for this job based on how well you meet the qualifications above.
Equal Employment Opportunity (EEO) Policy
The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Ability to apply publications formatting and design specifications.**
User Support Specialist Jobs
By CGS Federal (Contact Government Services) At Miami, FL, United States
5+ Years of experience with problem management, technical customer services, or in technical help desk position
Required skills, knowledge, and abilities include:
Alerting management to recurring problems and patterns of problems.
Working knowledge of computers, printers, scanners, including how these pieces of technology interact with each other
Strong documentation skills, including the ability to produce technical documents
THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
User Support Specialist Jobs
By CACI At , Atlanta, 30333, Ga
We offer competitive benefits and learning and development opportunities.
Provide user support to client by performing a variety of clearinghouse functions and activities
Serve as subject matter expert for the operations (enrollment and participation) of the helpdesk.
Supports technical reports and documents representing summary of monthly inquiries.
Supports technical writing for program and operation documentation.
Supports the creation of documentation in presentation-ready quality output.
User Support Specialist Supervisor
By CGS Federal (Contact Government Services) At Washington, DC, United States
5+ Years of experience with problem management, technical customer services, or in technical help desk position
Required skills, knowledge, and abilities include:
Alerting management to recurring problems and patterns of problems.
Working knowledge of computers, printers, scanners, including how these pieces of technology interact with each other
Strong documentation skills, including the ability to produce technical documents
THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
User Support Analyst I - Weeknights & Weekends
By Munger, Tolles & Olson At , Los Angeles, Ca $30.50 an hour
IManage (or similar document management systems)
iManage (or similar document management systems)
Provide remote-hands assistance to engineering team.
2-4 years of experience with large (>300 users) environments.
Strong written and verbal communication skills.
Ability to travel up to 10% of the time, at times to remote locations with little notice.
Cargo Representative-Internal Support Jobs
By United Airlines At , Chicago, Il $17.14 an hour
Responsibilities include providing support to internal customers regarding dangerous goods handling that may involve remote dangerous goods acceptance
Knowledgeable about cargo operations, processes, policies and procedures
Strong interpersonal and customer-service skills
Successful completion of interview required to meet job qualification
What’s needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
Data Processing User Support Technician I, Ii
By Hawaii State Department of Education At , Island Of Hawai‘i, Hi $3,418 a month
Selective Certification: Lift/carry objects weighing up to 40 pounds unassisted.
All documents submitted to us become the property of the Department of Education.
DATA PROCESSING USER SUPPORT TECHNICIAN I $3,418.00 per month (SR-13) DATA PROCESSING USER SUPPORT TECHNICIAN II $3,699.00 per month (SR-15)
Location: Hawaii District, Island of Hawaii
Hawaii Dist-East Special Ed/Special Services (Temporary, Full Time) CA Honokaa-Kealakehe-Kohala-Konawaena
Kealakehe Inter (Temporary, Full Time)
User Support Representative Jobs
By ASSURANCE At , Remote $18.26 - $19.71 an hour
Maintain expert level knowledge of Assurance platform with the ability to assist users through majority of questions
Work with other teams (Product development, Finance, Data Science) to further escalate and solve customer issues
Identify and track user issues and complaints to ensure transparency and improve the customer experience
Ability to take initiative and manage multiple tasks and projects at a time
Prior experience with Zendesk and Intercom support platforms preferred
Experience in the Insurance industry, and/or working with on-demand networks preferred
User Support Specialist Jobs
By Rumble At United States
Excellent communication skills and patience to deal with platform users of all ages and varying level of technical knowledge.
Basic knowledge about popular video platforms and social media sites: Twitch, YouTube, Facebook & Vimeo
Ability to self manage effectively while keeping constant communication with the team.
We pay competitive salaries and provide great benefits
Remote: Eastern Time Zone only, also willing and able to travel 10%-25% of the time (mostly domestic)
Maintaining a positive, empathetic and professional attitude toward users at all times
Internal Support Analyst Jobs
By ATPCO At Dulles, VA, United States
Provide vulnerability management for third party applications
Manage, troubleshoot, and enhance policies via Microsoft Intune
Troubleshoot remote access methods such as SSH, RDP, and VPN
Strong Windows 10 and macOS configuration and troubleshooting experience
Strong problem solving and decision-making skills
Experience working with a scripting language such as PowerShell