Insurance Customer Service Representative
By Advantage Insurance Services At Wausau, WI, United States

You must possess strong multitasking abilities and thrive in a collaborative team setting

Are you looking for an exciting opportunity to use your customer service and sales skills in the insurance industry? We are looking for an Insurance Customer Service Sales Representative to join our team! You will be responsible for providing exceptional customer service to our clients, as well as developing and maintaining relationships with new and existing customers. If you are driven, motivated, and have a passion for helping others, this could be the perfect job for you!

Overview:

Insurance Customer Service Sales Representatives are responsible for providing customer service and sales support to customers in the insurance industry. They are responsible for providing information about insurance products, answering customer questions, and helping customers make informed decisions about their insurance needs.

Detailed Job Description:

Insurance Customer Service Sales Representatives are responsible for providing customer service and sales support to customers in the insurance industry. They must be knowledgeable about insurance products and services, and be able to explain them in a clear and concise manner. They must be able to answer customer questions and provide accurate information. They must be able to assess customer needs and recommend appropriate insurance products. They must be able to process customer orders and payments, and ensure that customer accounts are up to date. They must be able to handle customer complaints and resolve customer issues in a timely manner.

What is Insurance Customer Service Sales Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of insurance products and services
• Ability to explain insurance products in a clear and concise manner
• Ability to assess customer needs and recommend appropriate insurance products
• Ability to process customer orders and payments
• Ability to handle customer complaints and resolve customer issues
• Ability to work independently and as part of a team

What is Insurance Customer Service Sales Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of insurance products and services
• Ability to use computer systems and software
• Ability to work independently and as part of a team

What is Insurance Customer Service Sales Representative Job Knowledge?

• Knowledge of insurance products and services
• Knowledge of customer service and sales principles
• Knowledge of computer systems and software

What is Insurance Customer Service Sales Representative Job Experience?

• Previous experience in customer service or sales
• Previous experience in the insurance industry

What is Insurance Customer Service Sales Representative Job Responsibilities?

• Provide customer service and sales support to customers
• Explain insurance products and services in a clear and concise manner
• Answer customer questions and provide accurate information
• Assess customer needs and recommend appropriate insurance products
• Process customer orders and payments
• Handle customer complaints and resolve customer issues
• Maintain customer accounts and ensure accuracy
• Work independently and as part of a team