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INSURANCE CSR Jobs in Pennsylvania

Csr Jobs
By Stoic Management Group At York, PA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal

Are you looking for a rewarding career in the insurance industry? Join our team as a Customer Service Representative and help us provide exceptional service to our customers! You'll have the opportunity to work with a wide variety of people and help them find the best insurance solutions for their needs. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth and development. Apply now and start your journey to a successful career in insurance!

An insurance customer service representative (CSR) is responsible for providing customer service and support to customers who have questions or concerns about their insurance policies. They are responsible for answering customer inquiries, processing policy changes, and providing general information about insurance products.

What is INSURANCE CSR Skills Required?

• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer software programs

What is INSURANCE CSR Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance products and services
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations

What is INSURANCE CSR Knowledge?

• Knowledge of insurance products and services
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of computer software programs

What is INSURANCE CSR Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is INSURANCE CSR Responsibilities?

• Respond to customer inquiries and provide information about insurance products and services
• Process policy changes and update customer records
• Assist customers with filing claims and resolving disputes
• Maintain customer records and update customer information