Information Technology Supporter Jobs

Professional proficiency in data management, data analytics, customer segmentation and testing and optimization

Determine which segments to include in each journey and where and how journeys should intersect to create a seamless supporter experience.

Develop and maintain framework for how to develop supporter journeys incorporating best practices, system requirements and channel and segment considerations.

Maintain strong partnerships across the organization to build buy in, manage change and ensure effective working relationships.

Share supporter experience and journey development current state, best practices and opportunities within cross-divisional meetings

Identify and socialize opportunities to align content and promotions across communications for a more seamless supporter experience.

IT-supporter education or equivalent and three to five years related experience and/or training; or equivalent combination of education and experience.

Knowledge of Microsoft Windows operating systems and network.

Use knowledge of hardware, software, business processes, and application systems to resolve issues and provide implementation support.

Develops knowledge and understanding of the business through daily interaction with various departmental users.

Be able to provide first level IT support in an international environment.

Be able to assist in project assignments.