Information Technology Support Engineer Jobs in Pennsylvania
Information Technology Network Engineer
By TECEZE
At Reedsville, PA, United States
Information Technology Support Specialist
By In Plain English, Inc.
At Greater Philadelphia, United States
Information Technology Desktop Support
By Broadstaff
At Canonsburg, PA, United States
Information Technology Support Technician
By Links Technology Solutions
At Philadelphia, PA, United States
Are you looking for an exciting opportunity to use your IT skills to make a difference? We are looking for an experienced Information Technology Support Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing training and guidance to users. If you have a passion for technology and a desire to help others, this could be the perfect job for you!
Overview Information Technology Support Engineers are responsible for providing technical support to customers and clients. They troubleshoot hardware and software issues, install and configure systems, and provide technical advice and assistance. They also provide training and support to users, and help maintain the security of systems. Detailed Job Description Information Technology Support Engineers are responsible for providing technical support to customers and clients. They troubleshoot hardware and software issues, install and configure systems, and provide technical advice and assistance. They also provide training and support to users, and help maintain the security of systems. They may also be responsible for monitoring system performance, and providing recommendations for system upgrades and improvements. Job Skills Required• Knowledge of computer hardware and software
• Troubleshooting and problem-solving skills
• Ability to communicate technical information to non-technical users
• Knowledge of network systems and protocols
• Knowledge of security systems and protocols
• Ability to work independently and as part of a team
• Excellent customer service skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Certification in relevant technologies
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of security systems and protocols
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical advice and assistance
• Experience providing training and support to users
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide technical advice and assistance
• Provide training and support to users
• Monitor system performance
• Provide recommendations for system upgrades and improvements
• Maintain the security of systems
- Information Technology Support Engineer in Pennsylvania
- Information Technology Support Engineer in Mifflin
- Information Technology Support Engineer in Reedsville
- Information Technology Support Engineer in Philadelphia
- Information Technology Support Engineer in Washington
- Information Technology Support Engineer in Canonsburg
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