Information Technology System Administrator
By NoTraffic At Kansas City Metropolitan Area, United States
Have previous experience with Traffic Management
Owns our incident management and response, engaging with subject matter experts to drive resolution
Drives creation of knowledgebase content, capturing lessons learned and tribal knowledge
Proactively review devices for health using key performance indicators like uptime, resource allocation, and other critical stats
Respond to alerts and events occurring and provide initial remediation efforts
Monitor live vehicle and pedestrian traffic to ensure optimal service state and identify potential traffic issues
Information Technology Support Administrator
By Bernstein-Rein Advertising At Kansas City Metropolitan Area, United States
Working in IT operations with our remote workers
Possess a strong attention to detail and follow-up skills
Here are a few abilities you should bring to the team:
Assessing and troubleshooting computer support problems
Setting up and managing all our PC and MAC computers
Applies understanding of computer software and hardware products and services to resolve problems of users