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Information Technology Helpdesk Associate Jobs

E-Commerce Helpdesk Associate Jobs
By Roche Bros. Supermarkets At Mansfield, MA, United States
Order Management Assist customers with placing, modifying, or canceling their grocery orders. Ensure accurate order entry and payment processing.
Have a strong customer service orientation, focused on the quality of the customer experience.
Strong communication skills, both verbal and written.
Possess proficient knowledge of e-commerce. Knowledge of in-store operations preferred.
Proficient with computer applications, including Microsoft Office and data entry.
Possess in-depth knowledge of our products, promotions, and services to effectively direct customers.
Helpdesk Associate Jobs
By US Renal Care At ,
Maintain all helpdesk requests in helpdesk tracking software and provide reports to management on a schedule or as needed
Outstanding telephone skills and customer service skills are required
Previous experience in an IT Helpdesk or Client Services role is a plus
Considerable skill in MS Office applications (Word, Excel, Outlook, Powerpoint and Access)
PC proficiency in a Windows environment, including keyboard skills
Strong communications and interpersonal skills
Technology Associate Jobs
By University of South Carolina At , Richland $54,165 - $56,000 a year
Bachelor’s degree and 2 years related experience in business management, public administration, or administrative services; or equivalency.
13 Paid Holidays (including an extended December holiday)
OOR Office of Economic Engagement
About University of South Carolina
Safety Sensitive or Security Sensitive
If Research Grant/Time Limited, give end date
Information Technology Associate (Eoc Technology Support Associate)
By Judicial Department At , Hood River $6,674 - $10,354 a month
Experience engaging in support using remote means.
Complete the Job History/Work Experience portion of your Workday profile.
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Address the cover letter “To the Hiring Manager.”
Experience with iSupport Help Desk Software.
Experience with Desktop/Laptop maintenance and support.
Associate, Business Analyst I, Information Technology (Remote)
By Ankura At , New York
Assure organizational change management is employed while being mindful of other functional departmental impacts
Skilled analytical, critical thinking and problem-solving abilities
Experience or education in information systems required
Elicit, document, and prioritize business requirements to plan for technology and business changes
Develop business cases aligned to business strategy while assisting business stakeholders in identifying benefits to support ROI
Experience with data visualization, competence in technical writing and the ability to generate process documentation
Technology Associate Jobs
By American Express At Phoenix, AZ, United States
Understanding of Service Level Management
Contributes to continuous service improvement by maintaining standard methodologies and knowledge repositories.
General Knowledge of distributed (multi-tiered) systems, algorithms and relational databases.
Equivalent work experience will be considered in lieu of degree.
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Associate, Business Analyst I, Information Technology (Remote)
By Ankura At New York, United States
Assure organizational change management is employed while being mindful of other functional departmental impacts
Skilled analytical, critical thinking and problem-solving abilities
Experience or education in information systems required
Elicit, document, and prioritize business requirements to plan for technology and business changes
Develop business cases aligned to business strategy while assisting business stakeholders in identifying benefits to support ROI
Experience with data visualization, competence in technical writing and the ability to generate process documentation
Research Associate, Justice, Law, And Information Technology Institute
By University of Cincinnati At , Cincinnati, 45219, Oh
Make independent contributions to projects and studies based on professional training or functional experience.
Solve problems using combined research knowledge.
In-depth knowledge of the intersection of criminal justice, information technology, and law.
Experience in coordinating interdisciplinary research projects at the intersection of law, criminal justice, and information technology in centers such as JLIT.
Competitive salary range dependent on the candidate's experience.
Assist with the coordination of research studies in a particular discipline.
Information Technology Associate Jobs
By McChrystal Group At Alexandria, VA, United States
Intune device management for Windows, Mac, iOS and Android devices
Azure Active Directory administration, specifically Entra Identity and Access Management
An Ideal Candidate will also have knowledge of or experience with managing
Education and Certifications Preferred, Not Required
Collaborate with our Managed Services and Implementation Services vendors
Managed antivirus solutions including Defender for Endpoint
Technology Associate Jobs
By Al-Huda School At , College Park, 20740, Md
Bachelor’s degree or certification in an appropriate field (information technology, computer science, systems management, or related discipline)
Competency with administrative and instructional applications of technology, i.e. Office Suite and Google Apps for Education
Current and in-depth knowledge of network architecture, including wireless networks
Knowledge of administrative and academic database systems, i.e. Achieve, Hapara, a plus
Able to prioritize and effectively manage multiple tasks
Strong organizational, technical, and analytical skills; detail-oriented
Associate Analyst - Information Technology
By United Airlines At , Chicago, Il
0 - 2 IT and/or business experience, or any equivalent combination of experience, education, and/or training
Possess expertise in the customer area, supports and has technical understanding of the business unit’s systems, capabilities, and respective technologies
Analyze customer processes and requirements
Leverage existing solutions and modify to fit new requirements
Participate in meetings/reviews with Technology and Business Partners to understand needs and requirements
Review training programs and knowledge articles - identify improvements

Are you looking for a job that combines your technical knowledge with your customer service skills? We are looking for an Information Technology Helpdesk Associate to join our team. You will be responsible for providing technical assistance and support to our customers. You will troubleshoot hardware and software issues, diagnose and resolve technical problems, and provide customer service and support. If you are an IT professional with excellent customer service skills, this is the perfect job for you!

Overview The Information Technology Helpdesk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description The Information Technology Helpdesk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical advice and training to end-users. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Experience in a helpdesk or technical support role
• Knowledge of computer networks, operating systems, and hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of computer networks, operating systems, and hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Experience in a helpdesk or technical support role
• Experience in customer service
• Experience in troubleshooting and diagnosing technical issues
Job Responsibilities
• Respond to queries and requests for technical assistance in person, via phone, or electronically
• Diagnose and troubleshoot technical issues
• Install, modify, and repair computer hardware and software
• Provide technical advice and training to end-users
• Monitor and maintain computer systems and networks
• Follow up with customers to ensure issue has been resolved