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Inbound Telephone Sales Associate Jobs in New York

Associate Inbound Sales Representative
By Tenacious At New York, NY, United States
Conduct consultative pre-qualification of prospects for our sales process via phone, live chat, and email
Collaborate cross-functionally within us to improve experience for our team and customers/users alike
Excellent written and verbal communication skills
Navigate a high volume of product and sales related inquiries
Help remove technical barriers for our users and recommend software best practices
Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments

Are you looking for a challenging and rewarding career in sales? We are looking for an Inbound Telephone Sales Associate to join our team! As an Inbound Telephone Sales Associate, you will be responsible for providing excellent customer service and sales support to our customers. You will be responsible for handling incoming calls, providing product information, and helping customers make informed decisions. If you have a passion for sales and customer service, this is the perfect job for you!

Overview:

Inbound Telephone Sales Associates are responsible for providing customer service and sales support to customers over the phone. They are expected to answer customer inquiries, provide product information, and process orders. They must be able to build customer relationships and provide excellent customer service.

Detailed Job Description:

Inbound Telephone Sales Associates are responsible for providing customer service and sales support to customers over the phone. They must be able to answer customer inquiries, provide product information, process orders, and build customer relationships. They must be able to handle customer complaints and provide solutions. They must be able to upsell and cross-sell products and services. They must be able to provide accurate information and ensure customer satisfaction.

What is Inbound Telephone Sales Associate Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to build customer relationships
• Ability to handle customer complaints
• Ability to upsell and cross-sell products and services
• Ability to provide accurate information
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of computer systems and applications

What is Inbound Telephone Sales Associate Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of computer systems and applications

What is Inbound Telephone Sales Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of computer systems and applications

What is Inbound Telephone Sales Associate Job Experience?

• Previous experience in customer service or sales

What is Inbound Telephone Sales Associate Job Responsibilities?

• Answer customer inquiries
• Provide product information
• Process orders
• Build customer relationships
• Handle customer complaints
• Provide solutions
• Upsell and cross-sell products and services
• Provide accurate information
• Ensure customer satisfaction