Inbound Call Center Sales Representative in Michigan . Unfortunately! No results Inbound Call Center Sales Representative at Michigan
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Are you looking for an exciting opportunity to use your sales skills in a fast-paced call center environment? We are looking for an Inbound Call Center Sales Representative to join our team! As a Sales Representative, you will be responsible for providing excellent customer service, building relationships with customers, and helping them find the perfect product or service to meet their needs. If you have a passion for sales and customer service, this could be the perfect job for you!
Overview Inbound Call Center Sales Representatives are responsible for providing customer service and sales support to customers over the phone. They must be able to answer customer inquiries, provide accurate information, and process orders. They must also be able to upsell and cross-sell products and services. Detailed Job Description Inbound Call Center Sales Representatives are responsible for providing customer service and sales support to customers over the phone. They must be able to answer customer inquiries, provide accurate information, and process orders. They must also be able to upsell and cross-sell products and services. They must be able to handle customer complaints and provide solutions. They must also be able to provide product and service information to customers. Job Skills Required• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product and service information
• Ability to handle customer complaints
• Ability to upsell and cross-sell products and services
• Ability to work independently
• Ability to work with a team
• Ability to use a computer and telephone
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product and service information
• Ability to handle customer complaints
• Ability to upsell and cross-sell products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product and service information
• Knowledge of computer and telephone systems
Job Experience
• Previous experience in customer service or sales
Job Responsibilities
• Answer customer inquiries
• Provide accurate information
• Process orders
• Upsell and cross-sell products and services
• Handle customer complaints
• Provide product and service information
• Use a computer and telephone
• Work independently and with a team
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