Contact Representative (Customer Service Representative) - Direct Hire
By US Social Security Administration At , Kansas City, 64106, Mo $38,240 - $61,579 a year
If you are relying on your education to meet qualification requirements:
All qualification requirements must be met by the closing date of the announcement
Job offers are contingent on fingerprinting and background / security investigation results
Please include examples of your experience within your resume for each position held.
You will be evaluated for this job based on how well you meet the qualifications above.
Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.

Are you looking for an exciting opportunity to join a dynamic customer service team? We are looking for a motivated and enthusiastic Customer Service Representative to join our team immediately! If you have excellent communication skills and a passion for providing exceptional customer service, we want to hear from you!

Overview:

Immediate Hire Customer Service Representatives are responsible for providing excellent customer service to customers. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must be able to work in a fast-paced environment and be able to multitask.

Detailed Job Description:

Immediate Hire Customer Service Representatives are responsible for providing excellent customer service to customers. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must be able to work in a fast-paced environment and be able to multitask. They must be able to provide accurate information to customers and be able to resolve customer issues. They must be able to maintain a positive attitude and be able to work with a team.

What is Immediate Hire Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to provide accurate information
• Ability to resolve customer issues

What is Immediate Hire Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and applications
• Ability to type and use a computer

What is Immediate Hire Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and applications
• Knowledge of customer service software

What is Immediate Hire Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a fast-paced environment

What is Immediate Hire Customer Service Representative Job Responsibilities?

• Respond to customer inquiries, complaints, and requests in a professional and timely manner
• Provide accurate information to customers
• Resolve customer issues
• Maintain a positive attitude
• Work with a team
• Maintain customer service records
• Follow up with customers to ensure satisfaction