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HYBRID Customer Service Representative Jobs in Georgia

Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Elberton, GA, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Customer Service Representative - Collections (Hybrid)
By AT&T At , , Ga $18.13 an hour
With your key knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Call center or customer service experience.
Joining our team comes with amazing perks and benefits:
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Are you looking for a job that combines customer service and technology? We are looking for a HYBRID Customer Service Representative to join our team! You will be responsible for providing excellent customer service, troubleshooting technical issues, and helping customers find the best solutions. If you have a passion for technology and customer service, this is the job for you!

A Hybrid Customer Service Representative is a customer service professional who provides customer service support both in-person and over the phone. They are responsible for handling customer inquiries, resolving customer complaints, and providing general customer service support.

What is HYBRID Customer Service Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team

What is HYBRID Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Familiarity with customer service software, databases, and tools

What is HYBRID Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is HYBRID Customer Service Representative Job Experience?

• Previous customer service experience
• Experience in a customer service role

What is HYBRID Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and in-person
• Resolve customer complaints and provide general customer service support
• Provide product and service information to customers
• Update customer information in the customer service database
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Identify and escalate priority issues
• Document customer service activities and discussions