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Hotel Receptionist Jobs

Night Auditor - Hotel Receptionist
By Home2 Suites by Hilton At Ogden, UT, United States

HOTEL RECEPTIONIST As a Night Auditor

We look forward to meeting you! Location: 84401 Job Posted by ApplicantPro

Hotel Receptionist $18 Jobs
By Barona Resort & Casino At , Lakeside, 92040, Ca $18 an hour
Maintains current knowledge of LMS (Property Management System), ACSC, Barona Promo, and Barona Reservation.
Informs all supervisors and management aware of any challenges so necessary solutions can be made for proper guest satisfaction.
Protects Tribal assets through effective management of comps in alignment with Comp Master guidelines, participates in Comp Master training.
Always be nice to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.
Acknowledges and greets of all guests within the Guest Reception area.
Maintains current knowledge and ability to execute all functions and transactions.
Pet Hotel Receptionist Jobs
By VCA Animal Hospitals At , Newtown Square, 19073, Pa
Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services.
Answering questions regarding products and services.
Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Are you looking for a job that will let you use your customer service skills and make a difference in people's lives? Look no further! We are looking for a Hotel Receptionist to join our team and provide exceptional service to our guests. If you have a passion for hospitality and a desire to make a lasting impression, this is the job for you!

An Hotel Receptionist is responsible for providing excellent customer service to guests and visitors of a hotel. They are the first point of contact for guests and are responsible for checking guests in and out, taking reservations, answering inquiries, and providing information about the hotel and its services. They must also be knowledgeable about the hotel’s policies and procedures, as well as local attractions and services. To become an Hotel Receptionist, you will need to have excellent customer service skills, be organized and detail-oriented, and have a good knowledge of the hospitality industry. You will also need to have a high school diploma or equivalent and some experience in the hospitality industry.

Hotel Receptionist skills required for your resume and career include:

• Excellent customer service skills
• Knowledge of the hospitality industry
• Ability to multitask
• Ability to work in a fast-paced environment
• Excellent communication skills
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services
• Computer literacy
• Ability to work independently

Hotel Receptionist knowledge for your resume and career include:

• Knowledge of hotel software and reservation systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services
• Knowledge of customer service principles
• Knowledge of hospitality industry trends
• Knowledge of hotel safety and security protocols

Hotel Receptionist responsibilities for your resume and career include:

• Greeting guests and visitors
• Checking guests in and out
• Taking reservations
• Answering inquiries
• Providing information about the hotel and its services
• Processing payments
• Maintaining guest records
• Assisting with housekeeping duties
• Assisting with administrative tasks

Hotel Receptionist experience for your resume and career include:

• Previous experience in the hospitality industry
• Previous experience in customer service
• Previous experience in a receptionist role
• Previous experience in a hotel setting

Hotel Receptionist qualifications for your resume and career include:

• High school diploma or equivalent
• Relevant hospitality qualifications
• Computer literacy
• Excellent communication skills
• Ability to work in a fast-paced environment

Hotel Receptionist educations for your resume and career include:

• High school diploma or equivalent
• Relevant hospitality qualifications
• Relevant computer courses
• Relevant customer service courses

Tools that help Hotel Receptionists work better include:

• Hotel software and reservation systems
• Customer relationship management (CRM) software
• Online booking systems
• Point of sale (POS) systems
• Hotel management systems

Good tips to help Hotel Receptionists do more effectively include:

• Remain organized and detail-oriented
• Stay up-to-date on hotel policies and procedures
• Maintain a friendly and professional demeanor
• Be knowledgeable about local attractions and services
• Remain calm and patient in stressful situations
• Utilize hotel software and reservation systems

Common Hotel Receptionist interview questions include:

• What experience do you have in the hospitality industry?
• How would you handle a difficult customer?
• What do you know about our hotel and its services?
• What do you think makes a successful Hotel Receptionist?
• What do you think are the most important qualities for a Hotel Receptionist?